Operation Manager

Job Summary

Operations Managers lead their team by setting productivity goals, placing inventory orders, setting up logical organization systems and creating communication systems. They direct employees and assign work to achieve project completion and deadlines. Operations Managers strategize staffing requirements, project workflows, and coordinate and collaborate with other departments on operational needs.

Objectives of this role

• Ensure that projects operate at peak efficiency — with customer satisfaction the primary goal — by supervising, organizing, and training employees and establishing, monitoring, and managing operational goals
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods
• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals
• Oversee daily operations while controlling and managing inventory and logistics
• Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service
• Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations

ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.