What are the responsibilities and job description for the Regional Manager position at ITG Communications?
ROLE : The Area Team Leader oversees our Team Leaders across a large territory designated by location. This leadership role is responsible for ensuring safety, quality, and efficiency in underground utility detection and mapping operations within the designated area.
#PC621
Responsibilities
- Oversees all area operations in the assigned market, including supervision of Team Leaders and Locate Technicians to organize and ensure quality of work for all underground locate services.
- Coordinates training resources and tracks damage investigations/audits against established protocols and Company KPI expectations.
- Conduct safety audits, team meetings, and training sessions to reinforce best practices with management team.
- Ensure all reports and documentation are completed accurately and submitted in a timely manner.
- Support continuous improvement initiatives to enhance team performance and efficiency.
Requirements
Ability to stand, walk, sit- Ability to use hands to handle or feet
- Ability to reach with hands and arms
- Ability to stoop, kneel, crouch and craw
- Ability to lift up to 75lbs
- Ability to maintain all safety expectations
- Ability to drive covered vehicle to climb and balance
Key Competencies, Skills, Abilities:
Ability to develop and mentor others. Management skills. Teamwork / Leadership skills. Customer/client orientation. Ability to build collaborative relationships. Detail oriented. Ability to meet deadlines. Strong computer skills and proficiency in Microsoft Outlook, Word & Excel, Smartsheet.
Education and Experience:
Bachelor's degree (preferred) and 5 years of underground utility locating or a related field, and in leadership positions. • Experience with dispatch and Ticket Management Systems. • Experience in territory management
Additional Comments
ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
