Hey Day Market - Bar Crew Member

Job Summary: The Hey Day Market Bar Crew Member is responsible for maintaining a welcoming, clean, and engaging environment for guests while providing high-quality service at various food hall stations, including bar service. This role ensures the cleanliness of communal spaces, supports vendors, and prepares and serves beverages, creating a positive and memorable dining experience.

Duties & Responsibilities:

• Maintain the cleanliness of all communal spaces, seating areas, and service stations.
• Assemble workstations in a timely manner and ensure they are well-stocked.
• Ensure operating supplies are replenished throughout the shift.
• Maintain a clean, clutter-free environment including sweeping and mopping as needed.
• Provide support to food hall vendor stalls, including POS repair and fault reporting.
• Replenish trash bins frequently to ensure a tidy environment.
• Return service trays to vendor stalls to keep each station fully equipped.
• Engage with guests warmly, anticipate their needs, and respond courteously to requests.
• Monitor guest experience and ensure satisfaction with food, beverages, and service.
• Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes.
• Set up and stock the bar, ensuring cleanliness and compliance with service guidelines.
• Point of sale operation as required.
• Order and requisition liquor and other supplies, ensuring proper storage.
• Maintain bar cleanliness, restock glasses, and perform daily cleaning duties.
• Perform other duties as assigned.
• Triage customer or vendor concerns to the appropriate leadership.

Required Skills & Abilities:

• Strong attention to detail and commitment to cleanliness and sanitation.
• Effective communication and interpersonal skills with guests and team members.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Knowledge of food hall vendors with ability to communicate effectively about offerings.
• Familiarity with bartending, including mixing drinks or strong ability to learn.
• Ability to handle transactions and learn relevant point-of-sale software.
• Strong problem-solving skills and ability to remain calm under pressure.

Education & Experience:

• Previous experience in hospitality, food service, or bartending preferred.
• Training in health and safety practices related to public area cleanliness preferred.
• Certification in hospitality or housekeeping is advantageous.
• Completion of mixology, barkeeping, or related training preferred.
• Must meet legal alcohol pouring requirements.

Physical Requirements:

• Must be able to stand and walk for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to complete tasks quickly and accurately in a busy environment.
• Must be able to safely maneuver trays, glassware, and other service items frequently.

This position plays a key role in ensuring an exceptional guest experience at the food hall, combining hospitality, service, and operational excellence.