Telecommunications Specialist (US Citizen, Fort Belvoir)

Why ITinfra?

• Small, growing, dynamic and fun company to work with.
• Engineer-driven company.
• We emphasize and foster professional growth by helping you set and achieve professional goals.
• Competitive compensation.
• Exceptional health insurance benefits.
• 401K, Paid Time Off (PTO).

Position Overview:
We are seeking a skilled Telecommunications Specialist to direct technical work on various IT and telecommunications projects. The ideal candidate will possess a strong background in IT systems and telecommunications technologies, a proven ability to lead teams, and a dedication to delivering quality solutions that meet user requirements.

Key Responsibilities:

• Project Leadership: Direct and manage technical work on assigned projects, ensuring alignment with user requirements and organizational goals.
• Technical Analysis & Documentation: Perform analyses, prepare technical documentation, and deliver briefings and presentations to stakeholders.
• On-site Management: Lead on-site management for installations, overseeing processes to ensure success and compliance with project plans.
• System Maintenance & Troubleshooting: Install, operate, maintain, configure, troubleshoot, and repair IT systems, including devices, circuits, cables, components, software, and end-user devices.
• Project Planning Support: Assist in developing and managing project plans, including monitoring task performance, work products, and adherence to schedules.
• Vendor Coordination: Collaborate with Vendor Project Managers, Contracting Officer Representatives (COR), and program points of contact to ensure accurate technical solutions and user satisfaction.

Minimum Qualifications (Must Have):

Experience:

• A minimum of seven (7) years of progressive IT experience.
• Experience with projects demonstrating proficiency in the following technical areas:
• Telecom Installation and Maintenance: Installing and maintaining ISDN, analog, and VoIP phones and endpoints; troubleshooting telephone hardware/software issues; managing circuits (e.g., SDH, SONET, MPLS, DSL, Ethernet).
• Telecom Configuration and Troubleshooting: Configuring and resolving issues with VoIP hard/softphones, voicemail profiles, Extension Mobility profiles, and Cisco Unified Communications Manager systems.
• Project and Equipment Management: Supporting enterprise voice services projects, providing inventory updates, and managing telecom assets using IT Asset Management Systems (ITAMS) and Telephone Management Systems (TMS).
• Logistics Support: Delivering and retrieving IT/telecom equipment; attending working group meetings and providing incident reports for equipment failures.
• The Specialist should be adaptable to last-minute changes in workload, capable of handling tasks of varying scope, and able to collaborate with on-site points of contact for physical installations. A valid driver’s license is required for work-related travel.
• At least one project meeting the above requirements must have occurred within the last three (3) years.

Security Clearance:

• Must possess at least an IT-II security clearance (Confidential or Secret) OR have an active Tier-3 background investigation

Required Skills & Competencies:

• Expertise in IT and telecommunications systems, including hardware, software, and network connectivity.
• Strong troubleshooting and problem-solving skills for IT systems and components.
• Ability to lead teams effectively and manage on-site installation processes.
• Proficient in preparing technical documentation and delivering professional presentations.
• Excellent coordination and communication skills to work effectively with vendors, team members, and stakeholders.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• [MANDATORY] Are you able to work full-time at Fort Belvoir, VA?
• [MANDATORY] Do you currently possess at least an IT-II security clearance (Confidential or Secret) OR have an active Tier-3 background investigation?

Experience:

• IT: 7 years (Required)

Work Location: Hybrid remote in Fort Belvoir, VA 22060

Salary : $80,000