Demo

Lighting Industry Customer Support Lead

ITR Group
Plymouth, MN Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 4/30/2025

About ITR Group

We are seeking a customer-focused professional to join our team as a Service Call Coordinator. The successful candidate will have a strong background in customer service and experience working with vendors and customers in the manufacturing and/or lighting industry.

Key Responsibilities

  • Provide exceptional customer service and ensure all service requirements are met
  • Handle emergency work orders and off-hours/overnight project management as part of a rotational on-call system

Preferred Qualifications

  • Experience with lighting project management (industrial, commercial, or retail environments)

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