What are the responsibilities and job description for the Travel Management System (TMS) Specialis position at ITSC Secure Solutions?
The Travel Management System (TMS) Specialist provides expert-level support for the ConcurGov Travel Application System, ensuring efficient and compliant travel operations across the organization. This role involves managing system configurations, conducting service update testing, supporting end users, and collaborating with stakeholders such as the Federal Finance Center (FINCEN), TSA Travel Administrators, and the ConCurGov Help Desk. The TMS Specialist also plays a key role in system modernization projects and contributes to developing and enforcing travel policies in alignment with Federal Travel Regulations (FTR).
System Administration & Configuration:
· Provide functional support for the ConcurGov Travel Application System to ensure a smooth end-user experience.
· Manage system configurations, including creating and maintaining Lines of Accounting (LOA) and routing lists.
· Provide support during year-end Travel Management systems configurations and other year-end activities.
Testing & System Enhancements:
· Conduct monthly testing of SAP Concur service updates and enhancements to prevent disruptions in travel operations.
· Perform accessibility and functionality testing during enterprise-wide operating system upgrades.
· Test travel interface enhancements to ensure compatibility with financial systems and regulatory compliance.
· Provide support to TSA Local Travel Administrators and end users for travel system-related inquiries.
· Conduct training sessions to enhance user proficiency and ensure adherence to travel policies.
· Prepare and disseminate communications about system updates, features, and best practices.
Policy Compliance & Documentation:
· Configure the system to align with Federal Travel Regulations (FTR), FAATP, and TSA Travel Policy Guidance.
· Develop, review, and maintain Internal Standard Operating Procedures (ISOPs) for consistent system usage.
· Ensure travel policies and configurations comply with federal regulations and internal standards.
Collaboration & Reporting:
· Collaborate with finance, procurement, and IT departments to support system integrations and travel policy enforcement.
· Collaborate with the ConcurGov Help Desk, Travel Policy, internal teams, and other technology vendors FINCEN to resolve financial system-travel-related issues.
· Generate reports on travel expenses, policy compliance, and system usage for leadership.
Pay scale is based on skill and experience within the field.