Division Quality Manager

Job Description

ITW Shakeproof Fasteners, a division of Illinois Tool Works, serves all the major autmotive OEMs and their tier suppliers with cold headed fasteners totalling approximately $250M in revenues. The division consists of facilties in:

• Elgin, Illinois
• Broadview, Illinois
• Machesney Park, Ilinois
• Troy, Michigan
• Bedford Heights, Ohio
• Watertown, Wisconsin
• Iron Ridge, Wisconsin
  
  

The division drives profitability by leveraging its innovative solutions and application engineering. In addition to ITW’s industry leading research and development capabilities, ITW Shakeproof enhances our customers’ competitive advantage by…

• Maintaining advanced engineering and manufacturing facilities in North America
• Exchanging product, process and benchmarking information with sister units worldwide.
• Continually improving processes, materials and designs to ensure every product exceeds customer specifications while providing unparalleled value.
  
  

Position Summary

The Divisional Quality Manager is a leadership role providing direction to Shakeproof’s quality team. The manager overseas the entire quality process including customer satisfaction, problem solving, and continuous improvements to our Quality Management System. This individual serves as a voice of our customer while partnering with our operations team to improve Cost of Poor-Quality metrics.

This role will be located at our Elgin facility but will require frequently travel to other Shakeproof locations and infrequent travel to customer locations.

Job Responsibilities

• Manages, trains, and develops the Quality and Operations department staffs to support the QMS.
• Leads the development, revision, training, and implementation of the division’s Quality Management System.
• Ensures capable processes are in place to address customer claims and production quality issues; ensure corrective actions are properly communicated to customers (in partnership with quality engineers, customer service, and sales organization).
• Partners with the division management team and works cross-functionally to drive quality and process improvement initiatives.
• Oversee sustained product quality, product and process consistency, continuous improvement, and governance across the division.
• Serves as Management Representative and leads efforts to achieve and maintain IATF, ISO, and other specific business/industry standard certifications.
• Assists in development and maintenance of appropriate analytical testing instrumentation and processes in QC laboratories.
• Any and all additional (reasonable and appropriate) duties, as assigned.
  
  

Position Skills And Experience Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A Bachelor’s Degree Industrial Engineering or Manufacturing Engineering, or any discipline related directly to Manufacturing Operations or Quality Systems.
• 10 years’ experience in implementing, validating, and auditing processes and procedures; resolving issues and reporting to regulatory agencies and other governing bodies; and specifying, conducting, and troubleshooting analytical testing procedures.
• 5 years’ work experience at a management level with primary responsibilities for implementing and maintaining quality management systems in a manufacturing environment, including experience in achieving and maintaining IATF 16949 or ISO 9001 certification.
• 5 years’ experience in the automotive industry is preferable.
  
  

Other Qualifications

• Proficient in the use of MS Word, Excel, and Powerpoint
• Must be able to handle multiple tasks simultaneously.
• Must be detailed oriented to prevent transmission of false data to regulatory agencies and certifying bodies.
  
  

Compensation Information

$115,000-150,000