Product Owner - Remote (US)

Join ITX as a Product Owner!

Are you passionate about shaping products that solve complex problems, align with user needs, and drive business success? ITX is looking for an experienced Product Owner who thrives on delivering impactful digital solutions while building strong client relationships and inspiring confidence within delivery teams.

As the Product Owner, you’ll be at the heart of turning vision into reality. You’ll work closely with clients to understand their needs and translate them into actionable, releasable units of work. You’ll also guide and collaborate with the delivery team, ensuring that the product vision is aligned with both business objectives and user priorities. If you’re driven by innovation and creating products that truly make a difference, we’d love to have you on board!

Please note: This position is restricted to candidates based in the U.S.

About the Role

As a Product Owner at ITX, you’ll shape products that tackle challenging client problems while delivering measurable business outcomes. From gathering requirements to refining backlogs, you’ll play a key role in driving the product’s success. You’ll be responsible for understanding user needs, prioritizing work, and integrating feedback to ensure the product aligns with both client and business goals.

You’ll also act as the bridge between clients and delivery teams, facilitating collaboration, and ensuring that the product vision is clear and actionable. Your leadership will inspire confidence across teams and help drive innovation and future-thinking opportunities for our clients.

Key Responsibilities

• Client-Focused Product Leadership:
  • Gather and understand functional and nonfunctional requirements.
  • Conduct research to prioritize user needs and develop backlogs that accurately reflect client needs.
  • Steward the business case to define the product’s success metrics and criteria.
  • Break down projects into actionable, releasable units of work and prioritize them based on client objectives and team estimates.
  • Continuously integrate feedback from customers and stakeholders and communicate product updates.
  • Review and adjust the backlog to align with current project objectives and identify risks.
  • Build and maintain key client relationships, resolving concerns, and contributing to future-thinking opportunities for the client.
• Team Collaboration & Delivery:
  • Provide product leadership through team-building, process improvement, and collaboration.
  • Facilitate regular conversations to share stakeholder objectives with the team.
  • Elaborate and refine requirements within delivery ceremonies, ensuring that work is clear, concise, and ready for action.
  • Foster a deep understanding of business, technology, and design goals across the team, working closely with UX teams to ensure product design meets user needs.
  • Enroll the team in commitment to product outcomes and make trade-offs that balance sprint goals within development cycles.
  • Update product plans and roadmaps in response to discovery, ensuring they reflect business goals.
• Empowering ITX:
  • Ensure that your product-shaping efforts empower the team to meet budget and timeline goals.

What We’re Looking For

• Qualifications: Certified Scrum Product Owner (CSPO) certification is required.
• Experience: A solid track record of successfully managing enterprise-level product backlogs, translating client needs into actionable work, and leading delivery teams in product-focused environments.
• Skills: Strong leadership, collaboration, and communication skills, with a passion for solving client challenges and driving business success.

ITX’s Compensation Philosophy  
  

Equality in compensation has been our practice since ITX started, in 1997.  

ITX believes that market-based pay ensures fair and equitable compensation for our worldwide team members and pay that is based on the market, not on who has the best negotiation skills. At ITX, you’ll never discover that someone in the same job with the same experience makes more than you, or that there are pay gaps based on race, gender, disability, or age.  
  

How do our team members experience market-based pay at ITX? We gather market data to benchmark each position in our candidates’ and team members’ locations and use these benchmarks for candidate offers and to perform regular compensation reviews for our team members. You’ll never have to worry about asking for a pay raise again. At least once a year ITX automatically adjusts pay when the benchmark is higher than our team member’s compensation. 
  

In Rochester, N.Y., home to ITX’s headquarters, the pay range for a Product Owner role is $88,000 to $140,000, depending on experience, specific skills and certifications, and education. Based on your location in the United States if you are in a place where the market for your role is higher or lower, this pay range could be 4% lower or 10% higher than the Rochester, N.Y. market.

  
ITX has team members in many countries, and we use the same methodology for determining pay for all our teammates. For candidates outside of the United States, we use local market data to determine the benchmark range for the role.     

Do you have questions about ITX’s compensation practices? Let us know! We’re proud of how we do compensation at ITX and welcome the opportunity to share more.  
  

This role was posted by ITX on January 16th, 2025.

Salary : $88,000 - $140,000