What are the responsibilities and job description for the Gift Shop Attendant position at IUOE Training & Education Center?
PRIMARY OBJECTIVE:
Directly responsible for the prompt, efficient and courteous service of guests and visitors, collecting payments, and for meeting other guests’ needs while on the Gift Shop. Other duties include maintaining gift shop inventory, stocking shelves, and ensuring cleanliness of work and storage areas.
AUTHORITIES:
IUOE Training & Education Center’s management philosophy is based on the premise that problems should be solved at their source by the individuals best equipped to deal with them. You have the responsibility and authority to accomplish this.
RESPONSIBILITES:
· Welcome guests and visitors as they enter the Gift Shop.
· Accurately answer routine questions/inquiries in a helpful and courteous manner.
· Present merchandise with enthusiasm and assist in the selection by making recommendations.
· Answer all questions regarding the merchandise and outline features with accuracy.
· Process sales as quickly and efficiently as possible.
· Receive and display merchandise.
· Maintain gift shop inventory and inform Management of any discrepancies.
· Perform manual count of inventory once a month.
· Maintain cleanliness of work area.
· Comply with all service standards and procedure of the department and the IUOE Training & Education Center.
· Contribute to superior level of quality as established by IUOE Training & Education Center.
· Attend all designated department and Training Center meetings.
· Perform other tasks as assigned.
Qualifications:
· Experience in gift shop operations (Preferred).
· Customer service experience.
· Able to read and communicate in English.
· Able to lift 50 pounds.
· Able to stand, stoop and bend for prolong periods of time.
Job Type: Part-time
Pay: From $14.50 per hour
Benefits:
- Paid time off
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15