What are the responsibilities and job description for the Relationship Banker II (Waterbury, CT) position at Ives Bank?
The Relationship Banker accurately records customer checks, deposits, and withdrawal transactions and provides outstanding service to the organization's customers. Correctly verifies customer information including names, dates, and account numbers to ensure safety of transactions. Works cohesively in a team environment to achieve personal and branch goals. Displays motivation and enthusiasm within the team.
Key responsibilities include, compliance with all banking regulations and the policies and procedures established by management, building customer relationships, accurately recording daily transactions, identifying products and services that will benefit customer accounts and efficiently accomplishing customer requests. Achieve 100% of individual referral goals and assist fellow employees with enthusiasm and motivation to reach overall branch goals. Opens basic accounts and conducts limited requests. Support daily, weekly monthly sales plans. Sign bank checks within authority limits. Make outbound phone calls as needed. Assist with opening and closing of branch.
-Processes a wide variety of customer transactions including deposits, withdrawals, payments, and other miscellaneous transactions
-Processes transactions within limits of established policy accurately and efficiently and seeks approvals when required
-Balances cash drawer daily for both the cash and transaction totals
-Efficiently and accurately records checks, deposits, withdrawals and other transactions into the computer systems
-Effectively addresses customer questions; successfully managing periods of heavy traffic at the branch
-Opens basic Checking and Savings accounts
-Conduct limited service (address change, research request, Debit card reissue)
-Creates a value added experience that achieves high customer satisfaction and builds strong, long-term customer relationships
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person