What are the responsibilities and job description for the Receptionist Bilingual position at Ivonne Welch Medicare Plans?
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Bilingual Receptionist at Ivonne Welch Insurance Agency
Ivonne Welch Insurance Agency is seeking an experienced, bilingual Receptionist to join our dedicated team. This position would primarily support day-to-day operations and handle high incoming call volumes. Our ideal candidate is highly motivated and detail-oriented with a strong work ethic. A background in customer service is a plus.
To excel in this role, you will need to be able to handle multiple assignments at once, and have the follow through to see each one to a satisfactory completion. You will need to be an organized multi-tasker who is able to stay focused. You listen to instructions and take direction well with an ability to follow established protocols.
Minimum Qualifications:
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Minimum of one year experience in customer service-related position
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Strong grasp of the English and Spanish languages, both written and verbal
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The ability to prioritize, stay organized, and multi-task
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Above-average computer skills, with the ability to learn new software quickly
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A pleasant phone presence with the ability to build rapport with clients
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A positive and professional attitude
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Flexibility in your work schedule to include evenings and weekends
Preferred Qualifications:
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Previous experience in Medicare or insurance
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A basic knowledge of Customer Relationship Management Software or previous experience with Zoho CRM
About Ivonne Welch Insurance Agency
We are a rapidly growing Medicare insurance agency operating in Southern California. We have a heart for caring for our seniors, and our employees strive to give them the highest quality service from enrollment into Medicare and beyond.
Salary : $20
