What are the responsibilities and job description for the Employee Relations Specialist position at Ivory Systems?
JOB DESCRIPTION:
Our purpose – Opening up a world of opportunity – explains why we exist. The bank uses our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
The Employee Relations Consultant may directly handle complaints that are raised through various internal escalation channels by conducting internal investigations, cultural assessments, and helping to resolve employee conflicts through facilitated discussions. The Employee Relations Consultant may be responsible for advising stakeholders on Employee Relations / management best practices, with the focus of resolving and/or preventing workplace conflicts. The Employee Relations Consultant may partner with the Legal Department on responding to lawsuits, agency claims, attorney letters, etc. The Employee Relations Consultant may be responsible for drafting or revising Human Resources Policies & Procedures and providing interpretation of policy / guidance to HR and the business. The Employee Relations Consultant may also be responsible for supporting or leading various HR projects, including in the change/transformation space. The Employee Relations Consultant will also leverage their technical skills to conduct data analysis and prepare reporting and/or papers to support investigations and other Employee Relations activities.
As an Employee Relations Consultant you will:
• Manage internal investigations end-to-end, i.e. Review, investigate, and resolve internal complaints.
• Advise stakeholders on Employee Relations / management best practices.
• Partner with Legal to respond to lawsuits, agency claims, attorney letters, etc.
• Draft or revise Human Resources Policies & Procedures and provide interpretation / guidance / advice on existing policies and procedures.
• Support or lead various HR projects.
• Analyze data and develop reporting and/or draft papers.
• Engage stakeholders, as required.
• Proactively identify and resolve potential workplace conflicts.
• Other duties, as needed.
One Role Business Change Dedicated
One will be supporting business change process. They need someone who has ER experience or strong attention to detail / Compliance experience or experience in managing change/transformation within a business. This person would help administer the program, reviewing business cases with a risk mindset and utilizing various HR systems to assist with offboarding, separation agreements, etc.
One Role Investigations Dedicated
Next role is traditional ER role who has investigations experience. The team needs someone who is able to pick up investigations on day one with little training. The team has increased volumes, and this person will need to be able to manage/support investigations, including writing detailed investigation reports. Team is using Service Now for case management and experience with this is a plus.
Both need someone who has data analytics background, ability to identify themes, trends and volumes and patterns.
