Business Development Manager

Description

ABOUT US
IVX Health is a national provider of infusion and injection therapy for those with Rheumatoid Arthritis, Crohn's Disease, Multiple Sclerosis and other complex chronic conditions. IVX offers a different, better approach to caring for our patients and believes it is vital to take the same approach with our employees. We strive to empower our team to succeed while embodying our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.

IVX Health is committed is to providing world-class service and clinical excellence for all those we serve, ensuring our patients can continue to live their best lives. Growing our national footprint from 9 to over 100 infusion centers in the past four years, IVX Health continues to achieve record growth as we pursue becoming the nation's preferred destination for pharmaceutical care of complex chronic conditions. 

ABOUT THE ROLE
The Business Development Managers form the core of our Business Development team, and interact daily with physicians, nurses, and other health care providers at our partner hospitals and clinics to educate them on our services and encourage them to refer their infusion therapy patients to us.

RESPONSIBILITIES

• Increase new patient encounters by identifying potential referral sources, seeking out non-profit partnerships, and attending local networking events within the community
• Strategically target and cold call new providers within targeted specialties establishing relationships with providers and their staff to grow the territory, quickly establishing a reputation as a trusted advisor for our clients
• Conduct and prepare pre-call planning and call objectives optimizing travel routes and managing time efficiently
• Work closely with providers and health care partners to ensure the needs and expectations of staff and patients are always exceeded
• Set up, manage, and organize local walks, trade shows and symposiums to increase brand recognition and patient interest
• Frequently work with marketing to share local events and patient engagement to maintain social media activity
• Act as a liaison between referring practices and Infusion Express operations team to ensure physician practices and patients are onboarded properly and have a positive experience at every contact with IVX Health
• Establish a positive and collaborative working relationship with pharmaceutical reps within the industry and the market
• Operate at the highest ethical standard during every customer and patient interaction, and in alignment with IVX Health philosophies and principles
• Input timely and well-organized reports via CRM reporting, management tracking and expense platforms

BENEFITS

• Comprehensive Healthcare: Medical, dental, and vision plans with prescription drug coverage and telemedicine services.
• Flexible Savings: Health Savings Account (HSA) and Health Reimbursement Arrangement (HRA) options.
• Supplemental Coverage: Additional plans for Accident, Critical Illness, and Hospital Indemnity.
• Dependent Care FSA: Pre-tax dollars for eligible dependent care expenses.
• Disability Coverage: Voluntary short-term and long-term disability options.
• Fertility and Family Support: Resources for fertility healthcare and family building.
• Life and AD&D Insurance: Coverage for you and your loved ones.
• Counseling Services: Free counseling for emotional, physical, and financial wellbeing.
• Education Assistance: Tuition reimbursement and certification support.
• CEU Library: Access to Continuing Education Units for career advancement.
• Charitable Giving and Volunteer Program: Matched charitable contributions and volunteer PTO.
• Employee Referral Bonus: Earn bonuses for referring talented individuals.
• 401(k) Plan: Save for retirement with company matching.

Qualifications

ESSENTIAL COMPETENCIES AND SKILLS

• Strong working knowledge of managed care plans, insurance carriers, referrals, and precertification procedures, as well as documentation guidelines
• Interest or experience in the pharmaceutical and/or healthcare industry desired
• Strong customer service, organizational and communication skills
• Competitive spirit, with customer-focused attitude
• Exceptional organizational skills and attention to detail
• Ability to collaborate effectively with internal and external employees at all levels
• Knowledge and ability to use standard office software applications including but not limited to Internet, Outlook, and Microsoft Office  

REQUIRED EDUCATION & EXPERIENCE

• Bachelor’s Degree in Business or related field (or equivalent years of experience)
• Experience working directly with physicians, nurses, and clinical staff members
• Knowledge or experience in the home health, hospice, DME, or imaging sales

EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.