What are the responsibilities and job description for the Front Desk Coordinator I position at IVX Health?
Job Details
Description
Front Desk Coordinator – NW Arkansas Infusion Center (Lowell, AR)
Monday–Friday | Regular Business Hours | No Nights or Weekends
Redefine the Patient Care Experience with IVX Health!
Are you passionate about creating a welcoming, seamless healthcare experience for patients? IVX Health is searching for a Front Desk Coordinator to be the heart of our Lowell, AR Infusion Center, ensuring every patient’s journey starts with exceptional care and service.
If you have strong organizational skills, a keen attention to detail, and a passion for providing exceptional customer service, this is your opportunity to make a real impact! We’re looking for someone who thrives in a fast-paced environment, excels at multitasking, is tech-savvy, and is dedicated to supporting our patients. Enjoy a Monday–Friday, daytime schedule—no nights, weekends, or major holidays!
Why Join IVX Health?
At IVX Health, we’re redefining the care experience for patients with chronic conditions like Rheumatoid Arthritis, Crohn’s Disease, and Multiple Sclerosis. Our infusion centers provide a comfortable, patient-focused alternative to hospitals—and we need YOU to help create an outstanding first impression.
We take care of our team the same way we care for our patients. You’ll find a supportive, growth-driven culture where kindness, integrity, and teamwork are valued every day.
What You'll Do as a Front Desk Coordinator
- Be the First Point of Contact – Greet patients warmly, assist with check-ins, and ensure a seamless start to their visit.
- Manage Schedules Efficiently – Handle appointment scheduling, rescheduling, and authorizations with precision.
- Support Daily Operations – Maintain patient records, process payments, and coordinate with clinical staff for smooth workflow.
- Create a Welcoming Environment – Keep the front desk organized and assist with center logistics.
- Help Multiple Centers – Provide coverage for other nearby centers as needed.
What We're Looking For
- Experience: 1–2 years in a front desk or administrative role, preferably in healthcare (not required).
- Education: High school diploma or equivalent required.
- Customer-Focused Mindset: A passion for delivering outstanding patient service.
- Tech-Savvy Skills: Comfortable using , EMR/EHR scheduling systems, office software, and multitasking in a fast-paced setting.
- Team-Oriented and Reliable: Dependable, proactive, and ready to collaborate with clinical staff.
Why You'll Love IVX Health
- Comprehensive Benefits: Medical, dental, and vision plans, plus telemedicine services.
- Career Growth: Tuition reimbursement, CEU access, and professional development opportunities.
- Work-Life Balance: Paid volunteer time, a supportive team environment, and no nights or weekends!
- Financial Well-Being: 401(k) matching, disability coverage, life insurance, and referral bonuses.
- Family Support: Fertility and family-building resources to help you at every stage of life.
Why This Role Matters
As the Front Desk Coordinator, you set the tone for the entire patient experience. Your ability to provide friendly, efficient, and organized service makes all the difference in ensuring our patients feel comfortable and cared for.
If you’re looking for a rewarding role in a patient-centered environment, apply today and become part of the IVX Health team—where every detail matters, and every patient counts.
Apply now and help us redefine infusion care!
Qualifications
