Director of Maintenance and Custodial Operations

This position is responsible for overseeing the physical operation and appearance of the Indianapolis campus, ensuring it remains safe, secure, clean, and in good functional repair. The Director will supervise maintenance and custodial staff and be a key player in developing and maintaining a positive and productive work environment.

Key Skills and Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Customer Service & Team Leadership

• Customer Advocacy: Cultivate a strong culture of customer service, focusing on student and faculty needs. Demonstrate approachability, adaptability, problem-solving, and proactive engagement.
• Inclusive Environment: Foster a respectful, inclusive, and supportive environment for all individuals, ensuring everyone is valued.
• Problem Solving: Go beyond surface-level solutions to identify root causes and resolve facility-related issues efficiently.
• Team Development: Provide leadership, guidance, and professional development opportunities to the Maintenance & Custodial teams.

Facilities Maintenance Operations

• Resource Management: Monitor and manage team performance, ensuring effective utilization of manpower and resources. Identify needs for additional personnel or adjustments.
• Repairs & Upgrades: Proactively identify short-term and long-term maintenance and upgrade needs for the campus facilities.
• Systems Monitoring: Ensure all support systems (HVAC, Generators, etc.) are functioning properly, monitoring their effectiveness and recommending improvements.
• Preventive Maintenance: Develop and implement preventive maintenance activities to minimize disruptions caused by equipment or facility failures.
• Project Oversight: Collaborate with contractors, oversee the bidding process, and ensure projects are completed on time and within budget.

Administrative & Budget Management

• Budget Development & Oversight: Assist the Executive Director of Facilities with budget and project development, ensuring financial responsibility in all operations.
• Staff Supervision & Evaluation: Supervise, evaluate, and guide staff development, ensuring performance standards are met.
• Hiring & Personnel Decisions: Approve hiring decisions and ensure the team is well-equipped to meet the college’s facility needs.

Leadership Support:

• Serve as a backup for the Executive Director when needed and contribute to broader department goals.

Minimum Qualifications:

• Education: Bachelor’s degree with 3-5 years of relevant experience, or an Associate’s degree or certification in a related field with 4-5 years of related work experience.
• Supervisory Experience: At least 3 years of supervisory experience managing teams in a maintenance or custodial environment.
• Skills: Strong attention to detail, organizational abilities, multitasking, and excellent communication skills.
• Leadership: Proven leadership skills, capable of making quick, sound decisions under pressure.
• Team Collaboration: Ability to work effectively both independently and within a team, with minimal supervision.
• Licensing: Valid driver’s license and eligibility for college insurance coverage.

Preferred Qualifications:

• Education: Master’s degree in a related field.
• Experience: 3-5 years of related experience in facilities maintenance or custodial operations.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.