What are the responsibilities and job description for the Part Time Welcome Center Receptionist position at Ivy Tech Community College?
The Part Time Welcome Center Receptionist greets all visitors in-person at the Enrollment Center information desk and inputs their information into queuing system to be seen by a member of the student affairs team. This position also answers phone calls and conducts other general clerical assignments and will be a source of information for visitors to campus.
Major Responsibilities:
Provide general information about admissions, registration, financial aid, orientation, assessment, and business support
Assist with all special projects and mailings, as well as provide filing, data entry, telephone and clerical assistance for the various departments in Student Affairs
Read and understand forms for all departments and provide proper forms to customers; Verify completeness of forms and accompanying materials; Maintain appropriate inventory of necessary student materials; Compile information packets and mail as requested by the Admissions office
Greet visitors and students, clarify and answer general questions, and/or enter student into queuing system to be seen by a member of the student affairs team.
Direct students to the correct location or refer to a member of the student affairs team.
Distribute general college and Admission information (e.g., catalogs/program brochures/course descriptions and forms) to students
Function effectively in a team environment
Maintain working knowledge of emergency/safety procedures as provided by supervisor; Be knowledgeable of the locations of the electronic and hard copy of procedures when applicable in order to deliver information as needed to customers
Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA)
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned.
$15.00/hour
High School Diploma, GED or equivalent experience required.
Ability to use technology, including basic knowledge of Microsoft and Google applications as well as other software for Tier 1 level student support.
Strong communication and organizational skills
Administrative experience preferred
Strong customer service and interpersonal skills
Demonstrate evidence of ability to successfully work in a team environment
Ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued
Preferred Qualifications:
Associate degree or equivalent work experience.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Salary : $15
