What are the responsibilities and job description for the Part-Time Federal Work Study - Student Services Assistant (Current Students Only) position at Ivy Tech?
Assisting the Enrollment team with general office / clerical work ranging from computing, telephone, and filing skills. Serving as a support to the enrollment team and / or students, as they navigate the college systems. This role will require sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the College students and employees.
Major Duties and Responsibilities :
- Conduct outreach to students via email, text, or phone call.
- Assist with incoming inquiries for the Enrollment team, via front desk coverage.
- Conduct tours of campus, as needed.
- Assist students in completing the online processes including admissions applications, accessing information in MyIvy, IvyLearn, and other online platforms.
- Assist students with registering for coursework.
- Help with appointment management and booking for various student services offices.
- Other duties logically associated with this role may be assigned.
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.
SUPERVISION RECEIVED : Director of Admissions and Enrollment Services
SUPERVISION GIVEN : N / A
CLASSIFICATION : Part-Time / Federal Work Study
Minimum Qualifications :
Salary : $15.00 per hour
Ivy Tech Community College is an accredited, equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Salary : $15