What are the responsibilities and job description for the Food and Beverage Server position at IWC Harrisonburg LLC?
Job Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant environment. As a Server, you will play a crucial role in providing exceptional customer service, ensuring that our guests have an enjoyable dining experience. You will be responsible for taking orders, serving food and beverages, and maintaining a clean and welcoming atmosphere.
Duties
- Greet and seat guests in a friendly and professional manner.
- Take food and drink orders accurately using Aloha POS or similar systems.
- Provide detailed menu information to guests, including daily specials and recommendations.
- Deliver food and beverages promptly while ensuring presentation standards are met.
- Monitor guest satisfaction and address any concerns or requests promptly.
- Collaborate with kitchen staff to ensure timely service and accurate order fulfillment.
- Assist with bussing tables and maintaining cleanliness throughout the dining area.
- Process payments using the POS system efficiently and accurately.
- Uphold food handling safety standards in accordance with health regulations.
Requirements
- Previous experience in food service or restaurant settings is preferred.
- Strong customer service skills with a friendly demeanor.
- Familiarity with Aloha POS, OpenTable, or other restaurant management systems is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills to interact effectively with guests and team members.
- Must be able to work flexible hours, including nights and weekends as required by the business needs.
- Knowledge of sales techniques to enhance guest experience through upselling menu items is beneficial.
Join our team as a Server where your passion for hospitality will shine!
Job Types: Full-time, Part-time
Pay: From $12.41 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Harrisonburg, VA 22801 (Required)
Ability to Relocate:
- Harrisonburg, VA 22801: Relocate before starting work (Required)
Work Location: In person
Salary : $12