What are the responsibilities and job description for the Community Associate position at IWG?
Join IWG – Leading the Future of Work
At IWG, we’re revolutionizing the way people work. As the world’s largest workspace network, with locations in over 120 countries, we give our customers the freedom to work wherever and however they choose. Join our team to help create flexible, inspiring work environments and bring more freedom to businesses. You'll enjoy great work-life balance, career growth opportunities, and competitive benefits.
The Role: Community Associate
As a Community Associate, you'll play a key role in supporting our diverse customer base. You’ll manage day-to-day operations in the center, creating a welcoming and productive environment for customers from a wide range of industries. Whether you're assisting with administrative tasks, setting up meeting rooms, troubleshooting IT issues, or organizing networking events, you’ll ensure our customers have everything they need to focus on growing their businesses.
A Day in the Life:
Your day will be dynamic and fast-paced. From helping customers with WiFi, packages, and meeting room setups, to managing invoices and responding to service requests, no two days are the same. You'll also work with the Community Manager to plan and execute events, build relationships with customers, and ensure the center runs smoothly. By the end of the day, you’ll feel accomplished knowing you’ve helped create a positive and productive atmosphere.
What We Offer
- Competitive pay: $17.62/hour quarterly bonus
- Work-life balance: No standard nights or weekends
- Generous paid time off, plus 11 paid holidays per year
- Affordable, comprehensive health care (available for full-time and some part-time)
- 401K program with company match
- Career development and training opportunities
- A supportive, professional work environment (business casual attire)
If you’re ready to be part of a team that’s shaping the future of work, we’d love to hear from you!
About You
We’re looking for someone who thrives in a customer-focused, multitasking environment. You should be a natural problem solver, comfortable using MS Office and basic IT, and able to build strong professional relationships. Ideally, you have 1 years of customer service experience and a positive, adaptable attitude.
Salary : $18
