What are the responsibilities and job description for the Account Manager - Chicago, IL position at IWP?
If you are someone who enjoys building and nurturing customer relationships and identifying opportunities for growth, we have an exciting position for you!
We are hiring an Account Manager to support our Territory Manager in Chicago, IL. This sales focused role requires quick problem-solving skills and a penchant for training and educating our referral sources on IWP services.
WHAT YOU’LL DO
- Build and maintain strong relationships with referral sources
- Work to maintain and grow the referral source relationship while ensuring ongoing customer service
- Maintain contact with decision makers & office staff focusing on strategic nature of relationship
- Assist in sales efforts for increased revenue opportunities
- Analyze needs of the client and customizes solutions to meet their needs
- Train clients on new and existing IWP Service Models
- Promote additional IWP services
- Provide solution-based service techniques with a consultative approach
- Focus on client retention
WHAT YOU’LL NEED
- Associate degree required; Bachelor’s degree preferred
- 2-4 years of account management experience
- Proven capability to build and maintain strong relationships with customers
- Demonstrated self-confidence and a willingness to learn
- Solid MS Office skills (Word, Excel, Outlook)
- Ability to travel throughout in and around Chicago, IL.
IT WOULD BE AWESOME IF YOU ALSO HAD
- Knowledge of Salesforce
- Ability to handle difficult and challenging situations including customer relations
- An eye for identifying potential issues and strong problem-solving skills
- A strong teamwork mindset with an ability to work independently
MAKE A DIFFERENCE WITH IWP
Injured Workers Pharmacy (IWP) is proud to be THE Patient Advocate Pharmacy, helping injured workers around the country access their prescription medications with ease. As a specialized workers’ compensation home delivery pharmacy, we collaborate with the legal, medical, and insurance communities to help injured workers return to a productive life. At IWP we believe in our service, but it’s the people who make it a great place to work. We value our employees and strive for a culture of teambuilding, open mindedness, and fun. If that sounds like something you’d like to be part of, we’d love to hear from you! Your compensation will include a competitive salary, generous benefits, and opportunities for growth and development.
IWP is an Equal Opportunity Employer. IWP does not discriminate on the basis of race, creed, color, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. IWP is committed to providing reasonable accommodations for qualified individuals with physical and mental disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at We will make a determination on your request for reasonable accommodation on a case-by-case basis.
