Operations Manager

About Us

Our goal is to be a world leader in intelligent water solutions for producing high-quality water that is safe to drink, reuse, or discharge. We accomplish this by delighting our customers, teamwork, communication, and a growth mindset. www.ixomwatercare.com

About the Role

We are searching for an Operations Leader for the US, based in Dickinson, ND, who is looking to work alongside a tenured team as a strong leader, with a broad scope of influence and control.

This role will be responsible for leading all aspects of operations activities across North America and Europe. This includes light manufacturing, purchasing, supply chain, engineering, quality controls, order processing, distribution, administration, warehouse, and field technician teams. In leading these activities, this role will meet SHEQ obligations, deliver projects on time and within budget, with a focus on customer satisfaction and continual improvement at the forefront. This role will also drive consistency in standards across the region.

Key Responsibilities

• Responsible for people management across the region, through objective setting, communicating the business vision, coaching, and developing employees and leaders.
• Drive operational efficiency by implementing and overseeing streamlined processes within the operations team and gain buy-in from other departments. Provide guidance to facilitate regular reviews, updates, and enhancements to our processes, ensuring continuous improvement and effectiveness.
• Align with SH&E to ensure effective mitigation/elimination of risks is prioritized. This includes training compliance, timely incident investigation and action execution, hazard identification and mitigation, management of change, internal safety audit compliance, and corrective action completion.
• Maintain ERP oversight and governance, ensuring compliance with corporate guidelines including segregation of duties following the recent SAP implementation.
• Lead a diverse team of engineers, fostering a collaborative and innovative work environment to achieve project goals and deliver high-quality results. Provide guidance to engineering teams where needed to address challenges and issues that come up with products and projects going into our customer sites.
• Manage the accuracy of inventory across USA (3PL) and UK (3PL) storage warehouses through regular cycle and full physical stock counts.
• Develop and manage the fixed cost budgets and reforecast as required for all rollup teams. Prioritize and justify the use of resources to deliver products and services, including management of people costs.
• Source and analyze complex operational data from multiple sources to understand and optimize performance and costs.
• Provide facilities management oversight for the Dickinson, ND and Denver, CO sites. Manage lease agreements for leased, commercial, and company-owned fleet along with office sites.

Who We Are Looking For

• Experience in a similar role managing staff and working with international operations and engineering teams.
• Successful past leading manufacturing, distribution, and installation teams.
• Experience using the full Microsoft Office suite is essential; SAP ERP knowledge is highly regarded.
• Minimum 10 years of hands-on experience in operational management roles, ideally with at least 3 years applying lean tools and training others.
• Results-based leadership style with strong collaboration and influencing skills.
• Experience in a fast-paced environment and flexibility to juggle multiple tasks and priorities.
• Strong interpersonal and communication skills, with the ability to work with people at all levels.

Benefits at IXOM

We take looking after our people seriously. For a start, you'll work for a large global organization, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts.

We support what’s important to you by promoting workplace giving, diversity, and providing volunteering leave, and, of course, we offer flexible working wherever possible.

To Apply

If this sounds like you, we’d love to hear from you. Please send us your resume through really or LinkedIn.

Our Process

At IXOM, we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks that may be conducted to demonstrate applicants’ suitability for a role, including driving/criminal background checks, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, if you require any accommodations or additional support before submitting your application or during the process, please contact our Talent Acquisition team.

We are committed to equal opportunity for all qualified applicants and employees. IXOM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, or genetic information. Please do not provide your Social Security number or sensitive information unless absolutely necessary and only at the post-offer stage of the application process. If you suspect fraud or abuse, please contact www.ixom.com/contact-us.

The salary range represents the minimum and maximum for this position. The range offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and location. Our base pay is just one component of our competitive total rewards package, which also includes annual remuneration/merit reviews, bonus target, competitive health and wellness benefits (employee medical premiums 100% employer paid!, STD/LTD and Life Insurance also fully employer paid), and a commitment to career growth and development.

Job Type: Full-time

Pay: $150,000.00 - $180,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Dickinson, ND 58601 (Required)

Ability to Relocate:

• Dickinson, ND 58601: Relocate before starting work (Preferred)

Work Location: In person

Salary : $150,000 - $180,000