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Senior Client Partner - ISV

Izenso
San Jose, CA Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/21/2025

Job Description

The Client Partner is a sales consultant responsible for managing a portfolio of high growth accounts with the primary focus being account strategy, revenue growth, innovative solutions and CSAT. The client partner will be responsible for managing the fast growing portfolio of Enterprise Software Product companies (Enterprise ISVs) . The client partner will be ideally based in the Bay Area and has had experience selling product engineering and IT services to Enterprise ISVs.

Client Partners are responsible for :

  • Sales, conversion and onboarding
  • Understanding the customers' Business and strategy
  • Overview of account delivery against objectives with a focus on customer satisfaction and retention
  • Forecasting, booking and revenue accurately for their accounts
  • Develop, Propose, 'own', help implement and help manage Client Technology Plans (detailing agreed solutions) including price, quality and timescales
  • Support the identification and winning of new clients contracts (including supporting on writing and delivering RFP / pitches)
  • Research and write Strategic Account plans
  • Deep understanding of technology and keeping up to date with new business and technology trends and their potential applications for clients

Requirements

  • At least 10 years' experience in technology services selling with a focus on software product engineering
  • Experience in managing clients in the enterprise ISV industry, with a focus on ERP companies
  • Strong understanding of software engineering, SaaS product development, enterprise / ERP product development
  • Ability to advise clients on the best fit technologies and operational models to adopt for revenue acceleration and market dominance.
  • Understanding of the software development lifecycle, agile methodologies
  • Proven track record of retaining and growing accounts
  • Excellent interpersonal, written, and verbal communication skills
  • A solutions-focused, collaborative approach to work
  • Proactive, creative, and innovative - able to contribute new ideas and support the wider team
  • Keen to learn and develop own skills, and to share learning with others
  • Benefits

  • Medical / Dental / Vision Insurance
  • 401(k)
  • Paid holidays plus Paid Time Off
  • Paid Maternity / Paternity Leave
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