What are the responsibilities and job description for the Enrollment Team Member position at J&A Dynamics?
We are seeking an Enrollment Team Member to provide sales support by creating and implementing strategic sales and business development campaigns for our clients. The Enrollment Team Member will be involved in customer and client enrollment interactions, researching new sales leads, and developing strategic ways to drive long-term customer retention. Our Enrollment Team Member will utilize their customer-centric initiatives to result in increased performance.
The right candidate for our Enrollment Team Member role will thrive in a fast-paced environment motivated by challenges and helping customers in every opportunity. We want to ensure the development of our Enrollment Team Members by having all of our team members grow with our company from the ground up in order to continue supporting our customers and clients reguarly.
Responsibilities for our Enrollment Team Member:
- Educating and interact directly consumers on new telecommunications services or promotions
- Maintain customer satisfaction through developmental strategies and top-tier customer service and sales support
- Develop best practices surrounding the use of systems to drive team business objectives
- Work with all divisional departments to ensure a seamless line of communication in regards to business strategies on requested management
- Collaborate with the the Management team to create new promotional campaigns for our varied client portfolio
- Participate in-classroom training sessions, product knowledge seminars, and virtual web seminars
- Further our client’s reputation by using top-notch customer service skills
- Team management, development and coaching
Qualifications for our Enrollment Team Member:
- Experience in a customer service, customer facing, sales, or enrollment experience is a plus
- Demonstrated experience in a leadership role is highly desirable
- Strong aspiration to continuously learn and further one’s professional skills
- Outstanding customer service and communication skills
- Ability to problem-solve and handle multiple tasks, with great time management and organizational skills
- Confident and comfortable speaking in front of both small and large groups
- Capacity to work in a fast-paced, challenging marketing and sales environment
- Basic understanding of marketing and sales processes
- An outstanding track record of developing and maintaining strong, positive working relationships
Job Type: Full-time
Pay: $3,500.00 - $5,100.00 per month
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: On the road
Salary : $3,500 - $5,100