What are the responsibilities and job description for the Outside Sales Support position at J&A Sales, Inc.?
Outside Sales Support
Are you looking for a role that offers stability and growth opportunities? Our Inside Sales Team is seeking an Outside Sales Support to join their ranks. With an average tenure of 12 years, direct access to senior management, and a culture of collaboration, this team values input from all members.
Benefits:
- Health Insurance Premiums Paid (BCBS PPO)
- Paid Holidays
- Paid Time Off
- Professional Training Opportunities
- Profit Sharing Plan
- PPE provided by J&A
Job Summary
The Outside Sales Support position is responsible for efficiently processing quotations, entering orders, and partnering with outside sales representatives to meet customer needs.
Key Responsibilities
- Familiarize yourself with the J&A Sales workflow process, policies, and procedures to ensure compliance.
- Maintain a current and thorough system for accounts, orders, and contacts.
- Communicate customer requirements to the Outside Sales Representative in a timely manner.
- Provide clerical support to other departments as it relates to customers.
- Serve as customer contact for issues, complaints, returns, or discrepancies.
- Maintain a positive attitude in a fast-paced team environment.
Requirements
- High School Diploma, GED, or equivalent (or prior work experience).
- Previous experience in sales and ERP sales systems (e.g., NetSuite, SAP, 10x).
- Able to work with a sense of urgency.
- Effective verbal and listening communication skills.
- Ability to work independently.
- Pre-employment physical required.
Work Conditions
- Ability to lift objects over 15lbs.
- Use of Personal Protection Equipment required (e.g., Safety Boots).
- Moderate noise level (business office with computers, phone, and printers, light traffic).
- Ability to sit at a computer terminal for extended periods.
