What are the responsibilities and job description for the Assistant Training Coordinator - Wixom, MI position at J&B Family of Companies?
Job Description
Job Description
About the Role :
The Assistant Training Coordinator plays a crucial role in supporting the training and development initiatives within Customer Service Departments at JBM Wixom. This position is responsible for assisting in the planning, implementation, and evaluation of training programs that enhance current employee skills and knowledge,. The Assistant Training Coordinator will also be a key member in the New Hire Training. The major end result of this role is to ensure that all employees are equipped with the necessary tools and training to perform their jobs effectively, thereby contributing to overall organizational success. The Assistant Training Coordinator will collaborate with various departments to identify training needs and develop tailored programs that meet those needs. Ultimately, this role aims to foster a culture of continuous learning and improvement within the organization.
This position is full time Mon-Fri in our Corporate Headquarters located in Wixom, MI. 48393 NO HYBRID, NO REMOTE. PLEASE CHECK DISTANCE BEFORE APPLIING
Preferred Qualifications :
- Associate's or Bachelor's degree in Human Resources, Education, or a related field.
- Familiarity with training software and learning management systems.
- Previous experience in Call Center, DME and / or Medical.
- Experience in a training or administrative support role.
Call Center & Customer Service is a PLUS!
Responsibilities :
Skills :
The required skills for this position include strong organizational abilities, which are essential for managing multiple training sessions and maintaining accurate records. Effective communication skills are necessary to interact with employees and facilitate training sessions. Attention to detail is crucial when evaluating training effectiveness and ensuring compliance with documentation. Preferred skills, such as familiarity with training software, will enhance the ability to streamline training processes and improve overall efficiency. Additionally, having a background in Call Center can provide valuable insights into specific training needs and best practices.
