What are the responsibilities and job description for the Sr. Manager, Carrier Relations position at J.B. Hunt Transport Services, Inc.?
Job Title
Sr. Manager, Carrier Relations
Department
Supply Chain
Country
United States of America
State/Province
Arkansas
City
Lowell
Full/Part Time
Full time
Job Summary
Under general supervision, this position is responsible for designing, implementing, directing and strategically consulting on our carrier relations initiatives. They are responsible for improving efficiency and effectiveness of carrier relations and serving as a valuable brand ambassador of J.B. Hunt. This manager is a primary decision-maker related to goal-setting, reporting, planning, and strategy for carrier onboarding and/or acquisition.
Job Description
Key Responsibilities:
Additional Job Description
Minimum Qualifications
Compensation
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.
Benefits
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education
Bachelors: Logistics Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)
Work Experience
Transportation/Logistics
Certifications
Job Opening ID:
00581562 Sr. Manager, Carrier Relations (Open)
“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
Sr. Manager, Carrier Relations
Department
Supply Chain
Country
United States of America
State/Province
Arkansas
City
Lowell
Full/Part Time
Full time
Job Summary
Under general supervision, this position is responsible for designing, implementing, directing and strategically consulting on our carrier relations initiatives. They are responsible for improving efficiency and effectiveness of carrier relations and serving as a valuable brand ambassador of J.B. Hunt. This manager is a primary decision-maker related to goal-setting, reporting, planning, and strategy for carrier onboarding and/or acquisition.
Job Description
Key Responsibilities:
- Direct team as to the necessary items carriers must produce to expedite the hiring process while addressing escalated issues from the team regarding safety, insurance, claims, payables, legal and fraud by working with our legal and internal personnel to resolve problems for the carrier and the company.
- Collaborate with internal departments to integrate new technology, ensure carrier requirements are met, and mitigate risk.
- Represent J.B. Hunt with third-party vendors and regulatory groups during contract negotiations.
- Perform benchmarking activities by creating and maintaining relationships with competitors/other companies in the industry to establish market best practices.
- Establish and adjust team goals in order to meet company needs and objectives.
- Collaborate with other business groups to build diversity and inclusion procedures in order to facilitate a better workplace and drive diversification of J.B. Hunt's carrier base.
- Develop processes and procedures using available data to drive automation, efficiency, and maximize productivity.
- Lead regular carrier visits and/or conferences both at corporate or in the field to build and maintain strong relationships and carrier retention.
- Promote positive relations with Carriers and J.B. Hunt staff by regular communication in order to facilitate productive, long-term relationships and minimize carrier turnover.
- Establish and maintain a system to periodically review existing carriers’ company and regulatory requirements, to ensure compliance is maintained throughout the contract.
- Create the strategies that will continuously develop the onboarding team in order to meet carrier goals while performing management duties such as maintaining time and attendance, interviewing, hiring, corrective actions, and weekly reporting.
Additional Job Description
Minimum Qualifications
- High School Diploma or GED equivalent.
- With at least 5 years of related experience with 3 years of which being relevant leadership experience in transportation, supply chain, logistics, recruiting, sales, or related field, and/or military equivalent.
- Bachelor's degree in Business Administration/Management with at least 5 years of related experience with 3 years of which being relevant leadership experience in transportation, supply chain, logistics, recruiting, sales, or related field.
- Knowledge of J.B. Hunt.
Compensation
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.
Benefits
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education
Bachelors: Logistics Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)
Work Experience
Transportation/Logistics
Certifications
Job Opening ID:
00581562 Sr. Manager, Carrier Relations (Open)
“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
