What are the responsibilities and job description for the Off-Road Tour Guide position at J.C. BROMOC CORP?
Company Overview:
In 1992, EagleRider pioneered the Harley-Davidson® motorcycle rental concept and the guided motorcycle tour business. Today, we are the world's largest motorcycle tourism company specializing in rentals of Motorcycles, ATVs, Dirt Bikes, and Scooters. EagleRider understands the needs of motorcycle enthusiasts and adventure travelers; we offer a huge selection of perfectly maintained Harley, Indian, Honda, Triumph, Kawasaki and BMW motorcycles and allow one-way rentals or guided tours between franchise rentals facilities located in the most desirable tourist destinations in the world. The company offers multi-brand rentals, guided and self-guided tours, apparel and service as it continues to expand its reach globally. In 2023 EagleRider expanded their offerings to include Off-Road guided UTV tours in several locations across the U.S.
Position Summary:
EagleRider is looking for Off-Road Tour Guides to join our team at our Las Vegas location. We are looking for team players who are driven, highly motivated, customer service-oriented and passionate. These individuals will be responsible for offering customer service and other operational assistance. The guide will be the first point of contact for walk in customers. Guides will maintain a knowledge of the different tours offered by EagleRider, be able to answer questions competently and set proper guest expectations. Off-Road Guides will provide support, and coordinate with the Off-Road Tour manager to ensure tour vehicles are ready ahead of when guests arrive.
Duties and Responsibilities:
- Perform pre-inspections on UTV’s prior to departing on the tour
- Prepare and line up UTV’s as dictated by the tour schedule
- Greet and orient guests before each guided tour
- Lead guided tours by always yielding to other tours and the public traffic
- Always proceed at a rate slow enough to be safe for given conditions and skill level of the guests
- Use caution at intersections, cresting hills, around corners or other areas with limited visibility
- Ability to work a minimum of two guided tours per week
Desired Experience:
- Ability to work collaboratively in a fast-paced, dynamic environment, ensuring
- Good interpersonal skills and ability to maintain and foster cooperative and courteous working relationships with the public, peers, and supervisors
- Ability to communicate clearly over the radio, online and in person
- Ability to sit, stand, walk, climb as needed for each tour
- Ability to use a cell phone, make sound decisions and stay calm during an emergency
- Clean active Driving record, free of DUI’S
- Pass pre-employment and random substance abuse screenings
Benefits:
- Discounts on rentals and apparel
- 401k with company matching
We offer a competitive benefits package, great work environment, and additional perks. Applicants must pass drug and background screening to qualify.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.
