What are the responsibilities and job description for the Distribution Center Operations Manager position at J. Crew Group, Inc.?
Distribution Center Operations Manager
Lynchburg, VA
Overview:
Provide motivational leadership and facilitate change. Guides the coaching and development of direct reports, supervisor, or lead staff. Support, advise, and facilitate resolution of associate concerns and issues. Manage budgetary accounting including, but not limited to, monitoring expenses and the development of cost control procedures. Manage service metrics ensuring goods are processed timely with high quality.
RESPONSIBILITES:
- Monitor staff levels to ensure flow of merchandise through the Distribution Center to meet deadlines
- Control flow of merchandise through DC to maximize throughput and productivity
- Facilitate the day-to-day operations of the departments under their direct supervision.
- Assist in budget development of the departments under their direct supervision.
- Manage communication with traffic, planning and distribution, merchandising and production
- Monitor budget and payroll information of departments
- Handle associate relations such as, but not limited to coaching, counseling and training direct reports by partnering with the Distribution Center Director and/or Human Resources
- Identify, mentor and develop associates/supervisors displaying managerial potential.
- Assess and engage in discussions regarding the job performance of each direct report, based on established goals and objectives
- Provide timely and accurate feedback to direct reports
- Keep open lines of communication for all associates
- Contribute cost saving ideas on a continuous basis
- Other duties and responsibilities as required.
QUALIFICATIONS:
- A four-year College Degree in management, business administration or related study, or five years of related field experience
- Must have 3 to 5 years of prior management experience preferably in a distribution center
- Knowledge of Distribution operations (material handling equipment) and merchandise flow
- Prior experience with the implementation of a new WMS preferred
- Strong leadership and interpersonal skills
- Good communication skills both verbally and written including the ability to communicate with all levels of management
- Possesses strong coaching skills with the ability to guide, mentor, and develop individuals or teams effectively.
- Strong administrative, mathematical, and analytical skills
- Ability to prioritize work based on delivery schedule
- Must be proficient in Microsoft Office (Word, Excel, and Access)
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We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
