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Merchandise Processor 2

J. Crew Group, Inc.
Asheville, NC Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 6/8/2025
As a people-centric organization, we attribute the success of our Distribution Centers to the individuals who come to work each day. We foster a diverse supply chain team where your work will meaningfully impact the wellbeing and productivity of our entire squad. We believe that problems are best solved when backgrounds are mixed, perspectives are shifted, and boundaries are pushed. So—wherever you’re from—come join our crew!
Position Title:
Merchandise Processor 2
Department:
Distribution Center (DC)
Reports to:
DC Supervisor
Does this position supervise/manage others? No
Location:
Asheville, NC
Employment Status:
Full-Time
Non-Exempt
General Summary
The primary responsibility of a Merchandise Processor 2 is to pick and pack merchandise as required. This is done in a fast-paced environment. The quality and performance of work has direct impact on customers.
Essential Functions and Responsibilities:
  • Unloads, Picks/packs, Inspects, Ships/loads merchandise to customers
  • Tickets or retickets merchandise prior to shipping to customers.
  • Process returns by prepping good stock and sorting out bad stock
  • Accurately performs data entry via PC or RF device
  • Achieves production (UPH) standards in all areas
  • Achieves quality (IQA) standards in all areas
  • Works with team members in support of process improvements and cost reductions
  • Understands team objectives within assigned work area
  • Applies basic skills and procedural knowledge within assigned work area
  • Reports to work as scheduled, using time clock system
  • Completes other duties as assigned by supervisor
  • Must be able to assist in any area of merchandise processing during busy periods

Education & Experience
  • High School diploma or GED required
  • Previous PC/RF experience preferred; basic keyboarding skills; computer literate (knowledge of Microsoft Excel and Word)
  • Distribution center experience preferred
Skills & Abilities
  • Basic math skills
  • Good hand/eye coordination
  • Ability to work independently or in team as assigned
  • Quality conscious and detail oriented
  • Flexibility - will be required to work in other areas, overtime and extended hours, as needed
  • Understand and follow verbal and written instructions
Physical Requirements
  • Lift, carry, push, pull, reach, grasp, bend and stoop for up to 8 hours at a time
  • Ability to work around moving machinery/equipment (i.e. sorter)
  • Stand for duration of work shift and walk/move continuously
  • Adjust to climate changes; hot and cold extremes may occur in warehouse
  • Consistent and frequent/reoccurring movement (folding, hanging clothing, wrapping, packing, closing, ticketing, etc.)
  • Lift up to 60 pounds several times per day with some overhead lifting; weight requirements may vary within work areas
Working Conditions

Distribution Center / Warehouse environment
This Position Description covers only the Essential Functions for this position. It is not meant to be an exhaustive list of all tasks, duties and qualifications of associates assigned to this job. The incumbent is expected to satisfactorily perform all related duties as assigned. All stated job functions are subject to possible reasonable accommodation with respect to statutorily protected individuals with disabilities.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

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