What are the responsibilities and job description for the Delivery Service Manager position at J.E. Holding Co.?
NOW RECRUITING: DELIVERY SERVICE MANAGER
Wilkes-Barre, PA - Potential Annual $75K - $100,000 Yearly
A Delivery Service Manager (DSM) is an independent service provider responsible for total operational success through territorial management of last-mile package delivery driver teams. This is not a desk job; the DSM is an active on-the-ground frontline manager who drives success directly from the terminal with metric oversight of assigned territory routes and a team of independent delivery drivers.
CORE FUNCTIONS:
- 7-day package delivery service management
- Developing delivery team and Terminal management support
- Maintain and report high metrics standards (99% standards)
- Route dispatch, rescue, and optimization
- Proactively respond and execute emergency protocols
BUSINESS STRUCTURE:
- Maintain Independent service provider status
- Commission model: Territory Revenue share
- Territory-based metric-driven operation management
- On the ground field-present frontline leadership
- Enforce direct customer-facing service quality
SUCCESS REQUIREMENTS:
- Customer obsessed results-oriented mindset
- Mission-driven approach
- Field-active operational capability
- Lead delivery driver team success
- Business administration development skills
- Autonomous self-starter
- Strong ownership for territory success
- Critical thinking and problem-solving acumen
GROWTH FOCUS:
- Territory volume development
- Service quality enhancement
- Team performance optimization
- Continuous customer satisfaction improvement
- Operational efficiency optimization
REQUIREMENTS:
- 21 years or older
- Last-mile delivery operations experience
- Delivery team leadership capability
- Valid driver's license
- Reliable vehicle for field supervision
- Laptop computer for field operations
- Smartphone with reliable internet access
- Business acumen
- Physical capability for active delivery role
WE PROVIDE:
- Comprehensive operational best practices
- Ongoing Territory support
- Delivery management technology systems
- Territory growth opportunities and recruiting
- Direct contact operational development resources
TERRITORY DEVELOPMENT PHASE:
- Complete operational education program
- Territory analysis and preparation
- Team development
- System implementation
- Launch preparation period
RETAINER BONUS INCENTIVE: We value your commitment during territory launch phase:
- Weekly Retainer Bonus accumulating during team development period
- Example: 8 weeks of territory development at $100/week = $800 total retainer bonus
- Retainer Bonus paid out extra $100 weekly after territory launch
TERRITORY DETAILS:
- Wilkes-Barre, PA area
- 650 daily package deliveries
- 10 Package delivery driver team
- Package Volume growth potential
- 8 Established delivery routes
NEXT STEPS:
Complete this Inquire now >> https://forms.gle/muQfvMCYHxs5eNvw5
Expected Territory Launch: 3/15/2025
Note: This is an independent contractor opportunity. Position contingent upon successful territory award. The DSM maintains territorial excellence through comprehensive delivery management services while operating independently to exceed established performance standards.
Job Types: Full-time, Contract
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- Fuel card
- Paid training
- Profit sharing
- Referral program
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Days:
- Every weekend
- Monday to Friday
People with a criminal record are encouraged to apply
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Pittston, PA 18640 (Required)
Ability to Relocate:
- Pittston, PA 18640: Relocate before starting work (Required)
Work Location: In person
Salary : $75,000 - $100,000
