The Training & Development Administrative Assistant plays a vital role in ensuring seamless operations at the Wall Training Center by maintaining employee training data, coordinating administrative tasks, and supporting facility upgrades. As an organized and detail-oriented professional, the individual will contribute to fostering effective communication and maintaining strong relationships with employees and service centers.

ESSENTIAL RESPONSIBILITIES

• Accurately enter, update, and maintain employee training records in HRIS and client portals.
• Perform day-to-day administrative functions at the Training Center, including ordering office supplies, stocking, food coordination, room set-up, producing copies of materials, etc.
• Administer post-training surveys and ensure documentation is provided to field personnel as needed.
• Produce certification cards for employees upon successful completion of training courses.
• Coordinate with IT and Facilities teams regarding building upgrade and maintenance activities.
• Update and enter data into various Excel spreadsheets to track progress and training metrics.
• Manage other projects assigned by the Training & Development Manager.

MINIMUM QUALIFICATIONS AND REQUIRED SKILLS

• High School diploma or GED required.
• Proven ability to handle sensitive information with confidentiality.
• Maintain positive relationships with field supervisors, employees, and service centers.
• Strong interpersonal, communication, and listening skills.
• Exceptional attention to detail, organizational abilities, and ability to prioritize tasks independently.
• Effective problem-solving and analytical skills.
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Bilingual in English/Spanish or Portuguese is a plus but not required

COMPETENCIES

• Interpersonal Excellence
• Data Management Expertise
• Proactive Problem Solving
• Administrative Agility

PHYSICAL DEMANDS / WORK ENVIRONEMENT

• While performing the duties of this job, the employee is regularly required to stand, walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. Walking includes moving within an office environment.
• This position requires prolonged sitting.
• This position requires prolonged periods of looking at a computer monitor or laptop screen.
• The employee is occasionally required to stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 25 pounds.

TRAVEL

In-State Travel: Occasional

Out-of-State Travel: Minimal

If you require sponsorship now or in the future, please discuss with recruiting or hiring team during interview process.

Benefits Package

Medical, Dental, Vision, Life Ins., Paid Time Off, Paid Holidays, 401(k) with company match, Bonus Structure, Employee Stock Purchase Plan, Education Assistance, Training & Development

We celebrate diversity and are committed to creating an

inclusive environment for all employees