What are the responsibilities and job description for the Parts Counter Associate position at J & I Power Equipment?
J & I Power Equipment in Olympia, WA is seeking individuals for parts counter position. J & I has been providing Thurston County, and surrounding areas, with unmatched products and service since 1974. We are focused on providing the right parts at the right time to both our retail and service customers. During the busy seasons, this can be a fast paced job with multiple interruptions and priority changes throughout the day. We provide parts for all the products we sell, both to retail over the counter customers, as well as to our own repair shop.
General Requirements:
- Familiar with 2 cycle and 4 cycle power equipment
- Experienced with electronic parts lookup
- Must have good eyesight (correctable to 20/20)
- Able to Lift and handle heavy loads up to 70 lbs. plus work outdoors and indoors in all weather.
- Mechanical background a plus
Responsibilities:
- Greet all customers promptly and courteously as they enter the store and help them with their specific needs
- Fulfill parts requests for the service techs and customers.
- Participants in rolling inventory checks
- Manages difficult or emotional customer situations;
- Solicits customer feedback to improve service;
- Responds to requests for service and assistance
- Speaks clearly and persuasively in positive or negative situations; responds well to questions
- Follows all company and vendor policies and procedures
- Take all internet training available that our vendors offer as it relates to your dept. & parts look up
- Dress in a clean and professional manner (Uniform and/or company shirts)
Benefits:
- Competitive pay
- Paid vacation after one year
- Paid holidays
- Available health insurance
- Available 401(k)
* This job has the ability to be part time or full time. Pay DOE
Job Types: Full-time, Part-time
Salary: $18.00 to $20.00 /hour
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Overtime
Application Question(s):
- Parts look up
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Inventory Control: 1 year (Preferred)
Language:
- Multilingual (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $18 - $20