AT&T Customer Service Representative

If you’ve been aspiring to pursue a career in sales but lack experience, your opportunity is here! We are a distinguished telecommunications company, recognized as an industry leader, specializing in helping businesses expand into both local and national markets. Our mission is to provide each customer with tailored products and services in a unique and impactful manner. Every department is committed to thoroughly understanding and addressing the distinct needs of our clients. The undeniable catalyst for our success lies in our exceptional team of AT&T Customer Service Representatives. We have recently secured a strategic partnership with AT&T to assist in the promotion of their latest telecom products and services.

The primary responsibility of the AT&T Customer Service Representative will be to engage with decision-makers, provide detailed information regarding AT&T’s innovative products and technologies, address inquiries and concerns, and process new sales orders. In this role, you will collaborate with the sales team to devise and implement creative strategies to drive customer acquisition and build a robust sales pipeline. Our AT&T Customer Service Representative team plays a critical role in guiding new customers through every phase of the order process, ensuring unparalleled satisfaction and guaranteeing the achievement of AT&T's objectives.

AT&T Customer Service Representative:

• Directly engage with customers to communicate the features and benefits of AT&T's products and technologies.
• Resolve customer inquiries, concerns, and objections with professionalism, composure, and adeptness.
• Offer personalized product and service recommendations by establishing strong relationships and identifying personalized customer needs.
• Accurately record sensitive customer data into our system.
• Represent our clients with integrity and professionalism, fostering customer satisfaction and enhancing client retention.
• Support the sales team by generating leads, establishing a referral pipeline, and evaluating the sales lifecycle.

AT&T Customer Service Representative Qualifications:

• High School diploma or GED required.
• 1-2 years of experience in customer service, sales, business management, or a related field.
• Meticulous attention to detail.
• The ability to remain versatile and thrive in an ever-changing environment.
• A positive demeanor, enthusiastic attitude, and a passion for engaging with others.

AT&T Customer Service Representative Perks:

• Compensated training.
• Clear Advancement Pathways.
• A Supportive and Positive Company Culture.
• A Cooperative, Team-Centered Atmosphere.
• Travel Opportunities.

If this opportunity resonates with your goals and you're enthusiastic about embarking on a fulfilling career, we would be delighted to have you join our team as the next AT&T Customer Service Representative!

Job Type: Full-time

Pay: $54,612.00 - $60,700.00 per year

Benefits:

• 401(k)

Shift:

• Day shift

Ability to Commute:

• Melville, NY 11747 (Preferred)

Ability to Relocate:

• Melville, NY 11747: Relocate before starting work (Preferred)

Work Location: In person

Salary : $54,612 - $60,700