What are the responsibilities and job description for the Assistant Property Manager position at J. Jeffers & Co.?
THE COMPANY – MISSION-DRIVEN REAL ESTATE
J. Jeffers & Co. is a mission-driven real estate development and investment firm headquartered in Milwaukee, Wisconsin with a proven track record of success across multiple asset classes, capital structures, and construction types. Our success is the result of an experienced leadership team, innovative approach to create change, our commitment to community revitalization, and a solution-focused process.
Developing Communities, Creating Value; these are not simply headlines on a page. These statements truly guide the mission and vision of our work. We believe through the power of our developments - historic preservation, adaptive reuse, along with architecturally sensitive new construction - we can build lasting value and deliver catalytic impact to the communities we work in.
We channel our spirit of entrepreneurship and innovative thinking into every project we do. The success of our portfolio reflects our collaborative determination and perseverance. The foundation for everything we do is rooted in our company values and investment philosophies, all of which are essential for achieving high-quality outcomes for our partners and stakeholders.
JOB SUMMARY
The Assistant Residential Property Manager is responsible for assisting the Property Manager in overseeing the daily operations of 250 market rate apartments in downtown Milwaukee, assisting with leasing, resident relations, maintenance coordination, rent collection, and administrative tasks. This role is key to maintaining high occupancy levels, ensuring resident satisfaction, and supporting the overall success of the property. The ideal candidate is customer-focused, organized, and experienced in residential property management. This role reports directly to the Property Manager.
RESPONSIBILITIES INCLUDE
- Assist with leasing activities, including showing units, processing applications, and preparing lease documents.
- Respond to resident inquiries, concerns, and service requests in a timely and professional manner.
- Support rent collection, post payments, and follow up on delinquencies in accordance with company policy.
- Help coordinate maintenance requests and ensure work orders are completed efficiently.
- Conduct move-in and move-out inspections and ensure proper documentation.
- Maintain accurate resident files and records in accordance with company and regulatory standards.
- Assist with marketing efforts and resident retention initiatives.
- Support the Property Manager with budgeting, reporting, and vendor coordination as needed.
- Enforce community rules and policies while maintaining a positive relationship with residents.
- Participate in property inspections to ensure curb appeal, cleanliness, and safety.
QUALIFICATIONS
- High school diploma or equivalent required; associate or bachelor’s degree preferred.
- 2 years of experience in residential property management or customer service.
- Familiarity with property management software (Yardi).
- Strong interpersonal and communication skills.
- Ability to multitask, stay organized, and work independently or as part of a team.
- The ability to be on-site during normal business hours (Monday through Friday 8am to 5pm) and availability to handle emergency situations outside of those hours (nights, weekends, holidays).
