Training Specialist

This job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

Full time 

To explore the full range of benefits please visit our website www.jmmurray.com 

$20.94-$25.01/hour - Placement in the range will be determined based on experience and other factors allowed by law. 

GENERAL SUMMARY

Responsible for coordinating and providing training to the agency staff following OPWDD, OMH, OSHA, FDA, or other oversight agencies regulatory trainings as well as any additional training determined to be necessary for the agency. 

COMPANY STANDARDS

• Maintains regular attendance and punctuality in order to ensure department work product is completed.  This position may be assigned to performs work hours both onsite at JM Murray locations and/or in a remote working arrangement, based on company needs.
• Follows all safety rules and regulations; wears and/or uses required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to the Director of QA or Services Leadership.
• Ensures all departmental work product and activities are conducted in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, regulations, rules and standards.

ESSENTIAL FUNCTIONS

1. Coordinates the training of agency staff and assists in the establishment and maintenance of an effective training program for all staff.
2. Coordinates orientation and training for new staff and reports to department heads on the status of the training requirements.
3. Conducts trainings including but not limited to SCIP, First Aide, AED, Vehicle Safety, Fire Safety for employees, volunteers, and other entities as applicable  
4. Develops and maintains a yearly training scheduling for all staff.
5. Facilitates delivery (in‐person and virtual) of product, process and systems courses across all areas as business
6. Provides input/feedback on courses for improvement purposes as well as for development of new training courses
7. Handles all logistics to prepare for classes; e.g. setting up the virtual or live classroom, checking data for exercises and activities, and verifying assessments and files for learners.
8. Ensures compliance with ISO-9001 training and recordkeeping requirements. 
9. Maintains up to date electronic documentation of all employees

Back-up to QA Specialist

1. Conducts QA audits of files periodically as required, following required procedure.  Provides written documentation to appropriate personnel.
2. Participates in periodic observations to ensure the provision of quality of services as they occur on site and in the community and documents observations to be provided to appropriate personnel.
3. Conducts investigations as assigned.  Maintains status as a trained investigator by attending trainings and conferences. 

General Duties and Responsibilities 

1. Attends all required and assigned training and meetings. May be assigned to other JM Murray Committees, and represent the Company on local and regional committees.
2. Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
3. Performs additional duties and responsibilities, as assigned.

COLLABORATION

INTERNAL 

JM Murray Staff and Management, including Human Resources and other Departmental Managers 

EXTERNAL

General public for placements.  

Volunteers, 

Transportation 

Trainers from profit and nonprofit agencies 

Red Cross personnel

External auditors from various state, federal agencies (example Office of People with Developmental Disabilities)

Families and consumer employers

Regional and state agency representatives

EDUCATION and EXPERIENCE

Associates degree and 2 – 3 years’ training experience required.

Additional experience/specialized training may be considered in lieu of educational requirements

KNOWLEDGE and SKILLS

Must be a self-motivated individual with excellent organizational, time management, written and verbal communication skills; 

Hands‐on training experience in a small group or classroom setting is required

Experience with virtual meeting and/or training tools (e.g. Teams, Webex, Zoom); and strong systems navigation abilities and knowledge of Microsoft Word Suite including PowerPoint, Word and Excel are required

Must have excellent presentation skills; strong interpersonal and relationship building skills; very strong customer service orientation and commitment to quality, responsibility, high work standards, and initiatives required

Must demonstrate the ability to work efficiently and productively in an independent and collaborative environment

Must be able to travel to local and regional locations for meetings and Quality Assurance activities

Must have flexibility to adjust to changes in priorities and assignments 

OTHER REQUIREMENTS: N/A

Flexibility to work occasional hours outside of regular schedule for training or investigation activities.  

Will be required to obtain and maintain certifications and training needed in order to conduct training in First Aid, CPR, AED, SCIP and other required Services training within an established timeframe for each training area.

Will be required to complete the NYS Justice Center training on Investigations within 30 days or the next

available course, whichever is sooner.

New York State Driver’s License that meets Company requirements

WORKING CONDITIONS

Job assignments may take place indoors and outdoors, in various environmental conditions including rain, snow and cold weather.

PHYSICAL REQUIREMENTS

APPLICANTS

I have reviewed this job description and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this job description prior to signing this document.

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EMPLOYEE

I have reviewed this job description and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the job description. I have discussed any questions I may have about this job description prior to signing this document.

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Trainer Specialist                     V2025.01.06