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Software Application Tester / Trainer

J Michael Consulting LLC
Roswell, GA Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/15/2025

Job Description

Job Description

J Michael Consulting  of Roswell, GA is actively looking to hire a full-time Software Application Tester / Trainer to work 100% remote.

Salary based on experience level and not representative of a total compensation package : $75,000 to $100,000 per year. Pay Scale Details :

  • Minimum - needs guidance / training to perform any essential responsibility.
  • Middle - experienced and fully competent in all essential responsibilities.
  • Maximum - higher experience than expected for the essential responsibilities.

We offer great benefits, including paid health, dental, and vision for employees and their families as well as short- and long-term disability, flexible paid time off (PTO) with a minimum of 5 weeks PTO per year, paid federal holidays, a generous health savings account (HSA) contribution, life insurance, 401(k) plan with company match and the opportunity to work from home. If this sounds like the right opportunity in public health informatics for you, apply today!

ABOUT J MICHAEL CONSULTING, LLC

J Michael Consulting (JMC) is a health informatics consulting firm with areas of expertise in laboratory informatics, data standards and interoperability as well as project and program management. Our strong background in public health case reporting, electronic laboratory reporting, quality management, standard implementation, and outbreak notification has helped us successfully tackle a diverse range of projects from internal small-scale implementations to large, cross-agency national programs. We enjoy serving our communities through steadfast support of public health and making a difference in the lives of our clients by working collaboratively with them to build long-lasting relationships.

A SOFTWARE APPLICATION TESTER / TRAINER ROLE

As a 100% work from home Software Application Tester / Trainer , you will support User Acceptance Testing (UAT) and related training activities for a high-impact system implementation project. In this role, you will collaborate with project managers, clients, and technical teams to ensure quality through rigorous testing and deliver effective end-user training. You will be responsible for conducting end-to-end UAT, documenting results, troubleshooting issues, and helping users adopt the new solution seamlessly.

ESSENTIAL DUTIES AND RESPONSIBILITIES

UAT Ownership

  • Plan, execute, and manage all aspects of User Acceptance Testing (UAT)
  • Develop and execute test scripts that align with client requirements and industry standards
  • Document test cases, test results, and defects thoroughly
  • Provide actionable feedback to the implementation team and ensure timely resolution of issues

    • Collaboration & Communication

  • Act as a liaison between technical teams and end-users, translating technical concepts into user-friendly insights
  • Work with project managers and clients to align testing activities with project timelines and goals
  • Monitor test results to identify trends and areas for improvement, escalating issues as needed

    • Data Integrity & Quality

  • Collaborate with technical teams to validate data quality and integration workflows
  • Proactively identify and address potential data integrity issues
  • Contribute to process improvement initiatives related to testing and system performance

    • Training Development & Delivery

  • Create and update end-user training materials, such as guides, presentations, and videos
  • Deliver engaging training sessions to diverse audiences to ensure effective adoption of the new system
  • Gather and incorporate user feedback to continuously improve training resources

    • Continuous Improvement

  • Stay current with industry best practices in software testing and training methodologies
  • Identify opportunities to streamline UAT processes and enhance training strategies
  • Provide thought leadership and share innovative ideas for product or process enhancements

    • QUALIFICATIONS

  • Bachelor's degree (or finishing Bachelor's degree) in Informatics, Health IT, or a related technical / scientific field (or equivalent experience)
  • Must be located in the United States or a U.S. Territory due to project requirements. A firewall restriction prevents work outside the U.S. or through VPN access
  • Proven experience in software testing, user acceptance testing, or quality assurance (laboratory, healthcare, or public health setting preferred)
  • Familiarity with Laboratory Information Systems (LIS or LIMS) is a plus
  • Strong understanding of laboratory operations is beneficial
  • Experience in executing test scripts and documenting test results
  • Excellent written and verbal communication skills
  • Proven ability to develop user-friendly training materials (guides, presentations, videos)
  • Strong facilitation skills for delivering effective training to diverse audiences
  • Detail-oriented with strong organizational and problem-solving skills
  • Ability to work effectively in a collaborative, cross-functional environment
  • Self-motivated, proactive, and able to manage multiple tasks in a fast-paced setting

    • Experience working with federal, state, or local public health agencies or laboratories is preferred but multiple factors will be taken into consideration.

    Location : 30075

    JMC is a government contractor and requires a full Federal background check on all employees. Any offer made will be contingent on a successful background check being completed.

    Salary : $75,000 - $100,000

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