Demo

Customer Service Support Specialist

J. Morrissey
New Haven, CT Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 3/31/2025

Job Posting : Manufacturing Customer Support Specialist

Location : New Haven County, Connecticut

Company Info : Industry-Leading B2B Product Manufacturing

Position Overview :

Our client, a leading B2B product manufacturing company, is seeking a dynamic and experienced Manufacturing Customer Support Specialist to join their collaborative team in New Haven County. This role offers the opportunity to make a significant impact on essential operations within a fast-paced environment. With unlimited growth and mentorship opportunities, this position is ideal for someone looking to advance their career in a supportive setting.

Key Responsibilities :

  • Provide exceptional customer support in a manufacturing environment, addressing inquiries and resolving issues.
  • Coordinate effectively between different departments to ensure smooth operations.
  • Utilize various ERP and CRM platforms to manage customer information and support requests.
  • Multi-task efficiently in a high-energy setting.

Requirements :

  • 5 years of high-volume customer service experience in a product manufacturing company is a MUST.
  • Bachelor's degree required.
  • Proficient in Microsoft Office and CRM platforms; experience with J.D. Edwards is a plus.
  • Strong ability to multi-task and prioritize in a fast-paced environment.
  • Must be able to work fully on-site.
  • Compensation :

  • Salary starting at $62,000 , commensurate with experience.
  • If you are a motivated professional looking to contribute to a thriving company and grow your career in manufacturing customer support, we invite you to apply!

    INDA

    Salary : $62,000

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