Commercial Operations Lead

The Director of Commercial Operations coordinates and optimizes the companys key client and vendor contractual agreements including Master Service Agreements (MSAs) Statement of Work (SOWs) and ThirdParty Agreements ensuring alignment with organizational goals and compliance requirements. This role oversees the entire contract lifecycle from negotiation (e.g. pricing and terms) to execution leveraging the contract management system to centralize data enhance transparency track deadlines and improve collaboration while using standardized contract templates provided by legal or clientspecific templates when necessary.

Reporting to the Operations Chief of Staff the Director collaborates with Division & Practice Leadership Operations & Project Setup Team Business Development Legal & Compliance Finance and IT. This role also collaborates with the CLO COO and CFO to ensure contract management efforts support the companys broader commercial strategies and financial objectives.

JOB RESPONSIBILITIES

Contract Management and Compliance :

• Oversee the creation negotiation and execution of the organizations contractual agreements leveraging JSHs standardized contract templates to ensure governance accountability and adherence to deadlines.
• Identify and mitigate risks related to contractual obligations ensuring the company avoids unnecessary exposure to liabilities.
• Ensure contracts align with company policies business goals and evolving legal and regulatory requirements.
• Facilitate collaboration with Legal Leadership Finance Operations Practice Leadership and Business Development to align commercial objectives and processes with organizational goals.
• Utilize the companys contract management system (CMS) Agiloft to streamline workflows centralize data and automate tracking.
• Serve as the primary contact for the lifecycle of the contract management process ensuring timely resolution of decisions and issues and crossfunctional alignment.
• Provide training to stakeholders on contract standards negotiation tactics and compliance requirements.
• Collaborate with the legal team to update business or financial clauses in contracts based on feedback from relevant teams. Ensure updates align with organizational policies and compliance requirements and maintain clear communication with stakeholders for timely and accurate revisions.
• Collaborate with the IT and Project Coordination teams to ensure requested financial and performance metrics are compatible with company system capabilities. Follow through with these teams once contracts are executed to ensure all terms and conditions are updated in corporate systems.

Client Relationship Management :

Negotiations :

Commercial Strategy :

Pricing Strategy Profitability Analysis and Performance Monitoring :

Service Delivery :

Collaboration on Strategic Initiatives :

Qualifications :

SKILLS

PHYSICAL AND MENTAL JOB QUALIFICATIONS

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our teams needs.

A reasonable estimate of the salary range for this role is $90000 $125000. Any offered salary range is based on a wide array of factors including but not limited to skillset experience training location scope of role management responsibility etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

By submitting your application you acknowledge that you have read the  J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection processing use and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

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EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation please email and include Applicant Accommodation within the subject line with your request and contact information.

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Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work : Employment Type :

Fulltime

Salary : $90,000 - $125,000