What are the responsibilities and job description for the Commercial Lines Account Manager position at J. S. Ward & Son, Inc.?
J. S. Ward & Son, Inc. is looking for an energetic professional to join our Commercial Team. If you’re passionate about delivering outstanding customer service and you’re a people person who enjoys building and nurturing long-term relationships with people, then we’d like to meet you. You should be detail-oriented and have critical thinking skills that will enable you to provide our commercial clients with the best possible insurance solutions for their needs.
Responsibilities
Working closely with the Insurance Producer – sort of like a work best friend - you will manage and grow an existing book of business. You’ll draw on your knowledge of commercial insurance to provide timely and expert advice to our commercial clients and contribute to our company’s overall goals.
- Provide timely & professional customer service on existing client accounts.
- Prepare proposals, market to insurers, calculate premiums, bind coverage, and prepare documentation based on client needs.
- Perform risk reviews, identify potential gaps in coverage, and provide clients with insurance choices.
- Make recommendations for coverage enhancements and identify and develop cross-selling opportunities.
- Coordinate payment/financing arrangements.
- Prepare renewal reviews and participate in negotiations and re-marketing as required.
- Create and maintain strong relationships with insurance carriers and clients.
- Remain up to date on product knowledge and continue self-development through industry training.
- Participate in various related projects as needed.
Qualifications
- Experience in commercial lines insurance is preferred.
- A positive attitude and a willingness to share knowledge and insight with the team.
- Effective communication skills – both written and oral.
- Excellent negotiation skills.
- Strong conflict resolution skills with the ability to influence decisions and gain agreement and support.
- Strong attention to detail, ability to take the initiative, and ability to meet deadlines.
- Computer proficiency in Microsoft Office.
- A results-oriented professional with a strong work ethic.
- Ability to prioritize critical activities and perform in a fast-paced work environment.
Who We Are
Established in 1925, J S Ward & Son, Inc. is an independent insurance agency specializing in Oil & Gas, Agriculture, and many lines of insurance. Despite our age, we are a thriving company with a dynamic and progressive work environment that fosters and supports continued education, community involvement, and work-life balance. With lots of opportunities, this position allows you to provide insurance solutions within a paperless, technology-driven environment.
What We Offer
- Competitive compensation package with opportunities for commission earnings
- Core hours, Monday to Friday, 8 am to 5 pm, with opportunity for a flexible work schedule after the onboarding period
- Vacation and paid personal/sick days
- Health care coverage, including health, dental, and vision care
- Defined Contribution Pension plan
- Tuition reimbursement for licensure and continuing education
- Annual and Semi-Annual Performance Reviews
- Opportunity to work with a family-owned business and a great team of professionals who love serving their customers