What are the responsibilities and job description for the Leasing Consultant position at J Street Property Services?
Position Summary:
The Leasing Professional is the property’s sales representative whose primary duties are to greet prospects, professionally present the features and benefits of their assigned community, and properly secure lease agreements from qualified persons. The Leasing Professional is very service-oriented and strives to make current residents feel welcome and comfortable in their community.
Job Duties and Responsibilities:
· Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and current residents meet.
· Inspects models and “market ready” vacancies daily to ensure cleanliness.
· Answers all incoming phone calls and handles each call accordingly, whether it is a prospect call, resident, service request, etc. Transfers calls to Assistant Community Director or Community Director where appropriate.
· Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while communicating features and benefits.
· Maintains awareness of local market conditions and trends. Contributes ideas to the Community Director for marketing property and for improving resident satisfaction and retention.
· Accurately completes all lease applications, assists with application verification, and notifies prospective residents of results. Types miscellaneous resident communication when necessary.
· Update social media platforms with relevant property and community information. Posting schedule must remain consistent.
· Maintain an organized and presentable work area at all times.
· Completes all lease paperwork accurately including related addendums and accepts rents and deposits.
· Completes Guest Card information completes on all prospects, sends thank you cards, and performs repeated follow-up.
· Physically inspects property when grounds, pick up litter, and reports any service needs to maintenance staff. Inspects vacancies and makes ready apartments.
· Inventories office supplies on a periodic basis.
· Organizes and files appropriate reports, leases, and paperwork.
· Attends company meetings when requested.
· Assists Assistant Community Director and Community Director in preparation of daily and weekly reports, resident communications, market surveys, etc.
· Regularly meet and exceed individual rental and renewal goals.
· Maintain a closing ratio of 50% and higher consistently.
Physical Requirements:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stand and walk or sit alternatively depending on the specific needs of the day. Estimate 60% of the time is spent on feet and 40% sitting at the desk.
Have an occasional need to perform the following physical activities:
Bend/Stoop/Squat Pick up litter, filing.
Climb Stairs inspect and show community.
Push or pull inspect and show community, open and close doors.
Reach above Shoulder inspect community, store/retrieve supplies.
Have constant need to perform standing and walking activities related to inspecting and presenting the property.
Lifting/Carrying (paperwork, deliveries, files, miscellaneous)
Additional Requirements:
· Must be able to work in a fast-paced and customer service-oriented environment.
· Performs all duties under pressure and meets deadlines in a timely manner.
· Works as part of a team, as well as completed assignments individually.
· Takes instruction from supervisors.
· Exercises problem solving skills.
· Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.
· Occasional need (1% to 33% of the time) to utilize personal transportation to inspect apartment property and the surrounding neighborhoods.
· Attend events/training sessions and visit the corporate office.
Preferred Qualifications:
Position requires good leasing and closing skills, and the persons must have basic computer knowledge.
Computer Skills: Word Processing
Office Equipment: Copy Machine, Telephone, Fax Machine
Work Hours: Full time 35 – 40 hours per week. Employee will be required to work a flexible workweek.
MS Office programs.
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Every weekend
- Monday to Friday
- Weekends as needed
Experience:
- customer service: 1 year (Required)
Ability to Commute:
- Burleson, TX 76028 (Required)
Ability to Relocate:
- Burleson, TX 76028: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $18