What are the responsibilities and job description for the Intake Coordinator position at J T Becker & Co Inc?
Becker & Company is seeking a committed detail-oriented and proactive Intake Coordinator to manage incoming electronic assignments, facilitate workflow across departments, and ensure efficient and accurate data entry. Our investigations span various types of insurance claims, including workers' compensation, suspected fraud, and liability. Key Responsibilities include but are not limited to receiving and reviewing electronic assignments submitted by clients, data entry, maintaining company database and serving as company receptionist.
The essential functions include, but are
- Assignment Intake and processing
- Receive, review and enter electronic assignments
- Ensure all required information is included; follow up with client if needed
- Answer, assist, and direct incoming telephone calls/emails to appropriate parties in a professional and courteous manner
- Providing administrative support as assigned
- Assist departments with sending completed reports and invoices
- Perform Lead development from provided sources
- Previous experience in administrative coordination, operations or customer service
- Strong attention to detail and ability to multitask
- Great organizational and time-management skills
- Proficient in Microsoft Office
- Excellent oral and written communication skills
This position offers a full-time commitment with the flexibility of being an in-office, Hybrid or remote position. We provide a comprehensive benefit package, including PTO, 401(k), healthcare, along with other benefits. As a nationwide provider of investigative services, Becker & Company has been serving the property and casualty insurance industry for over 31 years. Join our team of dedicated professionals who enjoy their work and deliver exceptional results.
