What are the responsibilities and job description for the Food and Beverage Supervisor position at J W Marriott?
Role: Food and Beverage Supervisor supervises the daily shift operations and staff. Works with associate to carry out food and beverage orders, process payments, according to the J W Marriott standards; and to perform job responsibilities satisfactorily and to according to department standards. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core
SKILLS/QUALIFICATAIONS:
- Must be literate and able to communicate in English when dealing with staff and guests
- Must be 21 years of age
- Must have 1- year of hotel supervising experience
- Must possess a positive attitude and work well with others team members. Must have strong communications skill (Verbal, Listening, Writing)
- Must have strong problem solving and decision-making skills
- Ability to follow directions and keep accurate written and computer records
- Ability to operate standard office machines, such as telephones and computers
REQUIRED CERTIFICATE/LICENSE:
- Valid Clark County Health Card
- Valid Las Vegas Alcohol Awareness Card
- Valid Non- Gaming Card
MAJOR JOB DUTIES: Duties include, but are not limited, to the following:
- Open and close shift in accordance with manager's checklist.
- Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.
- Properly execute revenue and check control procedures on shift.
- Maintain a safe and sanitary work environment for all associates and guests.
- Ensure room service is fully staffed and able to handle volume of business; periodically check and assist as necessary.
- Provide floor coverage during all meal periods.
- Conduct taste panels and menu classes on a daily basis for restaurant and room service.
- Attend and conduct meetings as required.
- Ensure all side work is done on a daily basis.
- Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
- Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment typically allows smoking.
- Interacts with management, applicants, fellow Associates and/or guests.
- Ability to verbally communicate effectively with guests and coworkers.
- Requires prolonged standing, walking and mobility.
- Requires bending and reaching.
- Requires transporting, pushing, pulling, and maneuvering items weighing up to 50 lbs.
- Requires lifting items weighing up to 50 lbs.
- Prolonged periods of standing and/or walking
- Requires eye/hand coordination.
- Working knowledge of all floors cleaning equipment to include buffers, walk behind scrubbers, strippers.
- Requires stooping upward reaching.
- Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.
- Exposure to cleaning chemicals and always requires to use personal protective equipment (PPE)
