What are the responsibilities and job description for the Room Service Server - Reserve position at J W Marriott?
Role: Prompt and courteous delivery of all Room Service orders, maintain positive Room Service image through all areas of guest contact and through cleanliness of guest areas. According to the J W Marriott and department standards, perform job responsibilities satisfactorily. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.
QUALIFICATIONS/PREREQUISITES:
- Valid Clark County Health card
- Valid Las Vegas Alcohol Awareness card
- Must be at least 21 years of age
JOB REQUIREMENTS:
- Lifting up to 50 lbs.
- Ability to verbally communicate effectively with guests and co-workers.
- Pushing, pulling, bending, stooping, upward reaching
- Exposure to cleaning substances
- Prolonged periods of standing and/or walking
JOB FUNCTIONS:
- Set up orders and deliver to rooms, using a motorized vehicle as required.
- Correctly use the Point of Sales equipment and follow procedures.
- Complete all daily and weekly-assigned side work.
- Check corridors and retrieve trays when returning from taking orders.
- Clean and breakdown trays in dish area.
- Each Associate is expected to carry out, within their capabilities, all reasonable requests by management.
PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in an office environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. A casino environment typically allows smoking.
- Interacts with management, applicants, fellow Associates and/or guests.
- Ability to verbally communicate effectively with guests and coworkers
- Requires prolonged standing, walking and mobility.
- Requires bending and reaching.
- Requires transporting, pushing, pulling, and maneuvering items weighing up to 50 lbs.
- Requires lifting items weighing up to 50 lbs.
- Prolonged periods of standing and/or walking
- Requires eye/hand coordination.
- Requires stooping upward reaching.
- Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.
