Senior Restaurant Manager - Full Time

Role: The Senior Restaurant Manager is a dynamic position that is integral to the day-to-day operation. The position reports directly to the Restaurant General Manager and has a focus on leading, inspiring, and educating the service staff. This is a hands-on position that requires direct involvement in the daily operation of the restaurant. Candidates must have a passion for hospitality as well as food, wine and spirits. The position plays a key role in the delivery of an approachable, yet unparalleled, dining experience to all guests. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values

Experience/Skills Required:

• Minimum of 4 years of previous polished casual or fine dining experience
• Strong and stable work history and proficient leadership skills
• Availability to work a flexible schedule (nights, weekends, and holidays)
• Must be at least 21 years of age
• Excellent verbal and written communication skills
• Must have strong problem solving and decision-making skills 
• Ability to follow directions and keep accurate written and computer records
• Ability to operate standard office machines, such as telephones and computers
• Must possess a positive attitude and work well with others team members. Must have strong communications skill (Verbal, Listening, Writing)

Required Certificate(s)/License(s):

• Clark County Health Card
• Alcohol Awareness Card (TAM)
• Non- Gaming License

Major Job Duties: Duties include, but are not limited, to the following:

• Maintains staffing level and determining which staff are assigned to each shift
• Manages all employees to maintain high employment quality standards including hiring, training, development and difficult conversations 
• Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards
• Actively participates as a member of the management team
• Responds to guest comments and seeks opportunities to build guest count 
• Sets excellent guest service and work examples
• Demonstrates knowledge of entire menu and preparation
  • Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.
  • Properly execute revenue and check control procedures on shift.
  • Maintain a safe and sanitary work environment for all associates and guests.
  • Ensure room service is fully staffed and able to handle volume of business; periodically check and assist as necessary.
  • Provide floor coverage during all meal periods.
  • Conduct taste panels and menu classes on a daily basis for restaurant and room service.
  • Attend and conduct meetings as required.
  • Ensure all side work is done on a daily basis.
  • Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
  • Each associate is expected to carry out, within their capabilities, all reasonable requests by management.

The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.

PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS: 

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in an office environment and in other locations throughout the property.  Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.  The noise level in the work environment is usually moderate.  When on the casino floor, the noise level increases to loud.  A casino environment typically allows smoking.

• Interacts with management, applicants, fellow Associates and/or guests.
• Ability to verbally communicate effectively with guests and coworkers
• Requires prolonged standing, walking and mobility.  
• Requires bending and reaching. 
• Requires transporting, pushing, pulling, and maneuvering items weighing up to 50 lbs.
• Requires lifting items weighing up to 50 lbs.
• Prolonged periods of standing and/or walking  
• Requires eye/hand coordination. 
• Working knowledge of all floors cleaning equipment to include buffers, walk behind scrubbers, strippers. 
• Requires stooping upward reaching.
• Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions. 
• Exposure to cleaning chemicals and always requires to use personal protective equipment (PPE)