What are the responsibilities and job description for the Travel Agent position at J2 Travel Booking?
We are looking for a Work from Home Travel Agent, who is passionate about travelling. You will manage travel requirements made for business or leisure and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.
Responsibilities
- Plan and sell transportations, accommodations, insurance and other travel services
- Cooperate with clients to determine their needs and advise them of an appropriate destination, modes of transportations, travel dates, costs and accommodations
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
- Book transportation, make hotel reservations and collect payment/fees
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Deal with occurring travel problems, complaints or refunds
- Attend travel webinars to remain updated with tourism trends
- Maintain client files
- Network with tour operators
Requirements
- Must be 18 years of age or older
- Excellent knowledge of computer reservations booking directly through the vendors and suppliers
- Must reside in the United States, Mexico, or Australia
- Strong sales skills and commercial awareness
- Ability to interact, communicate and negotiate effectively
- Sound knowledge of domestic and international travel trends
- Must be able to work independently with minimal supervision