What are the responsibilities and job description for the Quality Manager position at Jabil, Inc.?
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
How will you make an impact?
In this role, you will drive continuous improvement through the development and implementation of Quality processes, systems, tools, and techniques for the entire manufacturing site. Provide exceptional support to customers, team members, and shareholders.
What will you do?
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
- Recruit, interview, and hire Quality Engineers, OBA (out-of-box audit) personnel, and Quality Analyst resources.
- Communicate criteria to recruiters for Quality Engineers, OBA (out-of-the-box audit) personnel, and Quality Analyst candidates.
- Coach Quality Engineering staff in the interviewing / hiring process.
- Monitor team member turnover; identify key factors that can be improved; make improvements.
- Identify individual and team strengths and development needs on an ongoing basis.
- Create and / or validate training curriculum in area of responsibility.
- Coach and mentor Quality Engineering staff to deliver excellence to every internal and external customer.
- Create and manage succession plans for Quality function.
- Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, and personal development goals).
- Solicit ongoing feedback from the Workcell Manager (WCM), Business Unit Manager (BUM), peers, and team members on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team members based on feedback.
- Express pride in staff and encourage them to feel good about their accomplishments.
- Perform team member evaluations professionally and on time.
- Drive individuals and the team to continuously improve key operational metrics and the achievement of organizational goals.
- Coordinate activities of large teams and keep them focused in times of crises.
- Ensure recognition and rewards are managed fairly and consistently in the area of responsibility.
- Provide a weekly communication forum for the exchange of ideas and information with the department.
- Organize verbal and written ideas clearly and use an appropriate business style.
- Ask questions; encourage input from staff.
- Assess the communication style of individual team members and adapt their communication style accordingly.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
TECHNICAL MANAGEMENT RESPONSIBILITIES
How will you get here?
Education : Bachelor's degree
Experience :
BE AWARE OF FRAUD : When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and / or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com / Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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