Demo

DENTAL OFFICE ASSISTANT - BUSINESS ASSISTANT

Jacaranda Dental Care
Venice, FL Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/15/2025

Overview :

Jacaranda Dental Care in Venice, FL is looking for a full-time Business Assistant to join our team. This is a front desk position in our office that helps to support our doctors and patients with clerical and administrative tasks.

Our office is very busy, so the best candidate for the Business Assistant role is someone who learns quickly, open to feedback and learning, and is able to keep up with the pace of the office with grace, and be detail oriented in their work.

Office Hours : Monday-Friday 6 : 30 a.m.-6 : 30 p.m.

The work schedule will fall within these hours. Candidates must have flexiblity with their availability and be able to work within this timeframe.

About Jacaranda Dental Care

Jacaranda Dental Care , is unique to the community and the patients they serve.

  • Join an 15- person team that thrives on collaboration, communication and community
  • Our office is located at 160 Pointe Loop Dr. in Venice, FL. This is at the corner of Jacaranda Blvd. and Tamiami Trail.
  • Come be a part of our new team!

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, youll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant , youll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards : Americas Greatest Workplaces and Americas Greatest Workplaces for Diversity in 2024 . These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

Responsibilities : More about the role

  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential
  • What Youll Gain

  • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front loaded education and training, providing you the opportunity to develop to your full potential
  • Opportunity to be a part of a secure company with 20 years of industry leading experience that provides a stable career with unlimited growth potential
  • Access to on-demand Daily Pay
  • Qualifications :

    Minimum Qualifications

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
  • Preferred Experience

  • 1 years of experience in a dental or medical setting
  • 1 years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience
  • Physical Requirements :

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year
  • Who is Heartland Dental?

    As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.

    At Heartland Dental, were committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

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