What are the responsibilities and job description for the EVS Supervisor position at JACK Cleveland Casino LLC?
Job Description
Job Description
Role Responsibilities :
- Responsible for interviewing, training, and selecting employees for the team
- Conduct performance reviews in accordance with policies and procedures; provide feedback; coaching and development guidance as needed
- Respond to and handle employee complaints (grievances) in a timely and efficient manner
- Recommend or take appropriate action when administering disciplinary processes in accordance with established policies and procedures
- Responsible for planning, supervising and monitoring the work of the team members in assigned area(s)
- Counsel, guide, and instruct personnel in the proper performance duties
- Create an environment which is fun and exciting to work in and is directly responsible for the morale of the EVS employees
- Assign projects when necessary
- Inspect the floors, stairways, elevators, and public areas in order to ensure work is being done – attend to any areas needing attention promptly
- Check on key control to make sure all keys are accounted for daily
- Monitor the cleanliness and neatness of the main storage room at all times
- Maintain cost control and budget guidelines by conducting weekly inventories and inspections of linens, chemicals, equipment and supplies.
- Must have basic knowledge of casino cleaning, floor care and knowledge of various equipment.
- Strong written and verbal communication skills are required.
- Must demonstrate the ability to calmly handle stressful situations and be willing to work any day and any shift.
- Must be able to make rational decisions when handling guest and employee conflicts.
- Must be able to assess guest needs.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required.
Knowledge, Skills, & Abilities :
Education & Experience Requirements :
License Requirements
