Valet Runner - Part Time

Role Responsibilities:

• Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and coworkers from arrival to the property through departure.
• Provides memorable, personal, professional, fun and fast service to all guests.
• Ticket/Register all incoming vehicles. Record necessary information on Valet Ticket.
• As applicable, validate ClubJACK Cards for parking privileges.
• Follow established protocol for Front Parking requests.
• Must keep valet lines moving at all times by communicating via radio to Attendants the volume and lanes from which to pull vehicles to park.
• Inspect vehicles and accurately mark pre-existing damage on valet tickets.
• Park incoming cars safely and efficiently.
• Runs/Jogs safely to ensure promptness and urgency at all times.
• Accurately hang keys in the valet booths.
• Works with automated parking technology proficiently.
• Direct traffic during peak business times.
• Safely return vehicles to guests.
• Open car and building doors; attempt to anticipate needs for all guests.
• Provide information about the property and amenities.
• Provide general driving directions to guests.
• Assist as possible with wheel chairs and other assistance.
• Clearly communicates with others and uses radios when necessary.
• Maintain a spotless environment; ensure all valet & parking areas are free of trash and debris; notify supervisor of any concerns relative to music, lighting, signage and ambient elements.
• Follow all departmental procedures and policies to ensure efficient, safe and secure operations.
• Ensure all guests problems are handled quickly to ensure guest satisfaction within the established guidelines.
• Set high personal standards for performance and encourages others to do the same.
• Work as a team player. Assist other Valet & Parking related positions and activities including coat check, cashiering, directing traffic, and more.
• Accurate and efficient cash handling when assisting or acting as Valet Cashier; accepts payments, makes change, follows procedures for credit and other payment transactions. Uses point of sale system accurately and in accordance with proper procedure.
• Any and all other job duties as assigned.

Knowledge, Skills, & Abilities:

• Must be able to work independently.
• Must be able to sit, stand or walk for long periods of time (4 hours).
• Must be able to respond calmly and make rational decisions when handling employee conflicts.
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand English

Education & Experience Requirements

• A high school diploma or equivalent is required.
• 1 years in customer service industry with a clear passion for service.
• Experience in jobs requiring long durations of walking and standing preferred.
• Must be at least 21 years of age.
• Must possess great interpersonal skills, a cheerful attitude, and be a team player.
• Must be able to work independently.
• Must be able to push, pull, reach, lift, bend, twist, stoop and kneel.
• Responds to visual and aural cues.
• Must be able to work varied shifts, weekends and holidays as needed.
• Must be able to drive automatic and manual transmission vehicles.
• Must maintain impeccable driving record with less than 3 moving violations in three years.

License Requirements

• Must hold current and valid driver’s license.

Education

• High School or better

Equal Opportunity Employer
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