What are the responsibilities and job description for the PARTS ADVISOR position at Jack Giambalvo Family of Dealerships?
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Summary
The Parts Advisor sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone.
Essential Duties & Responsibilities
- Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that thecustomer is exposed to the full product line.
- Pull purchased parts from stock.
- If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
- Answer phone calls, providing price quotes and other information.
- Assist outside sales representatives with their orders.
- Set up orders for daily shipment, delivery, or pick-up.
- Verify ''will call'' and ''back-order'' files weekly and return to vendors, or stock those items not required.
- Solicit assigned accounts by phone.
- Specific to the Rear Counter :
Assist service technicians in selecting parts needed for repairs in process.
Qualifications
High school diploma or the equivalent. Ability to read and comprehend instructions and information. One year of experience in an automotive parts department. One year of sales experience. Professional personal appearance. Ability to work well with the public, sometimes with several customers at a time. Will be required to wear a dealership-provided uniform.
Work Environment
This is a physically demanding position. Will move throughout the parts shelves all day, reaching and climbing to obtain parts from inventory. Will stand six to eight hours during a shift at the customer counter, of which the surface is 44 inches from the floor. When delivering parts to the service department and body shop, will be exposed to noise, dust, exhaust fumes, paint, and other hazardous and nonhazardous materials.
Note
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).
Full-Time / Part-Time
Full-Time
Exempt / Non-Exempt
Non-Exempt
Location
Stetler
About the Organization
We are a trusted Central Pennsylvania automotive company specializing in Ram, Chrysler, Dodge, Jeep, Mazda, Hyundai, Buick and GMC.
Jack Giambalvo Motor Co. started almost 50 years ago by Jack Giambalvo himself. Our present day organization employs 300 people in the York / Hanover Area.
If you're looking for an opportunity to be appreciated and involved in your career, consider Jack Giambalvo. We have a history of providing excellent career opportunities and stability for hard working, energetic people.
Our employees are more like a big family, something that sets our company apart.
This position is currently accepting applications.